Thinkbyte Consulting Inc. ( E-Verified )

Senior Service Designer

New York, NY, US

9 days ago
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Summary

  • Mapping end-to-end service ecosystems, user journeys, and organizational touchpoints.
  • Identifying pain points and improvement opportunities at a systems level.
  • Designing new processes and workflows to enhance service delivery and efficiency.
  • Creating clear and compelling design artifacts such as service blueprints and journey maps.
  • Collaborating with product and technology teams to translate service design insights into actionable solutions.

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