Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https://www.trustwave.com.

Candidate must be a US citizen.

Localization - Washington, D.C.

Description:

The Sr. Cyber Threat Engineer & Coordinator is a critical member in our client’s team of cyber security professionals at their locations in Washinton, D.C. This member will be part of an incident detection and response team performing shift coordinator responsibilities as required.

Sr. Cyber Threat Engineer & Coordinator perform the following duties:

• Use strong TCP/IP networking skills to perform network analysis and understand detected threats.
• Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA.
• Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.
• Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner.
• Develop and deliver technical and executive reports
• Take responsibility for customer satisfaction and overall success of managed services.
• Respond to needs and questions of customers concerning their managed services, managed devices and detected threats.
• Adhere to policies, procedures, and security best practices.
• Resolve problems independently and understands the correct escalation procedures.

Skills & Knowledge Requirements:

Must have basic proficient skills/knowledge in some of the following:

• Information security best practices & network security architecture and hardening techniques.
• Current events in Cyber Security and associated patching and remediation efforts
• Proficient in Microsoft Sentinel / Defender
• Understanding of the Incident Response Lifecycle and Mitre Attack
• Knowledge of Incident Response handling methodologies
• Critical thinking
• Windows/ Windows operating systems
• TCP/IP networking
• Sourcefire/Snort based security products
• IP Tables/Packet filter firewalls
• Scanning technologies
• Log collection and analysis tools

Desired experience:

• Information security, web server administration, or networking
• Excellent customer service skills
• Excellent analytical thinking and problem-solving skills
• Strong oral and written communication skills
• Self-managed and team oriented
• Deadline and detail oriented
• Highly motivated

Required:

• English: Demonstrated Fluency
• Candidate must be a US Citizen
• This position is hybrid requiring 1-3 days in office per week
• Flexable Schedule for rotating schedule

Preferred:

• Certified in Security related Industry, Vendor or Professional Certification- GCIA, GCIH, Security+, CYSA+, OSCP, or CEH preferred.

Education:

• A bachelor's degree in a security discipline or a related field is preferred. However, a minimum of a high school diploma or equivalent is required for employment.

This opportunity is open to anyone legally authorized to work in the USA.

Trustwave is an Equal Opportunity Employer. We're committed to treating everyone with respect, one of our core TRUST Values, and strive to create a culture that empowers all Trustees to be their best, most authentic selves. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

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