An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The EBS team provides development, maintenance, and support services for the TNS Salesforce environment. This includes all aspects of system development including designing/testing/deploying solutions with user satisfaction a priority and handling L2 incident and problem tickets. Responsibilities Job Responsibilities Gathering and documenting requirements from users and stakeholders Salesforce configuration changes, including (but not limited to): Workflow, Flow Builder, assignment rules, approval processes, fields, page layouts, dynamic layouts, apps, record types, custom settings, dashboards, and reports · Salesforce development including Apex triggers/test classes and custom Visualforce pages Participation in Agile Scrum meetings Sandbox environment management Data management to improve Salesforce data quality, implementing rules and automation as needed Triaging and resolving L2 incident and problem tickets Experience & Education Required Strong Salesforce product knowledge and at least 3+ years hands-on development experience with Sales Cloud and/or Service Cloud Certified Salesforce Administrator and/or Platform Developer DevOps/release management experience Experience developing and deploying Salesforce configuration and code changes Proven ability to work collegially with business stakeholders Ability to solve problems independently while also knowing when to escalate/seek guidance Experience & Education Preferred Technical Qualifications Bachelor’s/Postgraduate degree, or professional qualification Experience with Pardot or Rootstock Active in the Salesforce community Other Considerations: A proactive attitude to platform enhancements A desire to implement scalable, best practice solutions Available and responsive to user questions Qualifications Benefits Healt insurance; Dental plan; Life insurance; Meal/Food voucher; Gympass Totalpass; LinkedIn Learning; EAP – Employee Assistance Program; Scout – Referral Program; Birthday Day Off; Career Mentoring; Connect with HR; English course. . If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.