Senior Sales Executive is in charge of tasks related to advising on building business strategies, improving customer experience services and developing potential customers database with the goal of maintaining & growing business opportunities.

1. Customer database:

- Develop and maintain comprehensive customer database for catering events, seminars, …;

- Foster strong relationships with existing clients;

- Proactively identify and acquire new customers through data-driven strategies and targeted outreach.

2. Consulting & Sales:

- Provide consulting services and sell event service packages tailored to customer needs;

- Plan and develop event service package proposals, presenting them professionally and attractively to clients while adhering to company pricing regulations and guidelines from specialized departments;

- Consult with clients to identify their preferences for venue (ballroom or outside catering), menu, decor, audio-visual elements, and other specific requirements to meet customer needs while maximizing revenue for the Company;

- Provide price quotation, persuade customers & negotiate the terms of Service contracts.

3. Catering Operations:

- Prioritize customer satisfaction by expertly planning and executing successful events;

- To co-ordinate with the Executive Chef regarding the menu;

- Work closely with relevant departments (F&B, Kitchen, Event Decoration, Sound & Lighting, Security, etc.) to coordinate and oversee all event details, ensuring seamless execution;

- Proactively address and resolve any issues that arise during event implementation.

4. Service quality & Customer service:

- Collect the customer feedbacks after every function for service improvement purpose;

- Working with other departments to quickly fix problems/ issues relating to service quality;

- Consulting, supporting, answering questions/complaints from customers.

Requirements:

• Qualification & Experiences:

- Bachelor's degree or above in business, event coordinating, hospitality, or a related field;

- Minimum of 2-year experience in sales or hospitality will be an advantage.

• Skills:

- Excellence communicative English (both verbal & written);

- Good interpersonal and communication skills;

- Ability to conduct market research will be essential.

Benefits:

- Attractive Income: Competitive salary + sales commission + monthly service charge bonus.

- Work-Life Balance: 12 annual leave days, weekends off (Saturday & Sunday).

- Comprehensive Insurance Package: Social, health, unemployment, and 24/7 accident insurance.

- Generous Bonuses: National Day (2/9) bonus, 13th-month salary, year-end bonus, and annual salary review.

- Employee Support: Free duty meals and parking.

- Wellness & Engagement: Annual health check-up and company trip.