London - Hybrid / UK - Remote

About Snowplow

Snowplow, the global leader in customer data infrastructure (CDI) for AI, enables every organization to own and unlock the value of its customer behavioral data.

The Snowplow CDI fuels AI-driven marketing, digital products and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and unstructured behavorial data governed in their cloud data platform.

With thousands of companies relying on Snowplow worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimize differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organizations leverage their customer behavioral data.

Following our $40 million Series B funding led by global venture capital firm NEA, known for investments in Databricks, MongoDB, and Elastic, we are seeking creative and innovative individuals to help us shape the future of Snowplow.

The Opportunity

Today, Snowplow is at the forefront of a new era: pioneering agentic applications — systems that don’t just respond to users but anticipate, personalize, and proactively drive customer journeys based on real-time intelligence. Our flagship Signals offering empowers organizations to create hyper-personalized, context-rich experiences by enabling real-time intelligence and interventions across digital channels.

Snowplow is expanding its team of innovative, passionate builders to shape the future of customer data and intelligent applications.

We are seeking a Sales Engineer who will play a critical role at the intersection of our core CDI platform and the emerging Signals ecosystem. You will serve as a technical expert, trusted advisor, and strategic partner to prospective customers, showcasing how Snowplow’s unique capabilities — from rich data pipelines to real-time customer interventions — can transform digital experiences today and future-proof them for tomorrow’s Agentic AI landscape.

This is a high-impact, consultative role, ideal for individuals who are equally comfortable working with behavioral data architectures and want to grow into the world of real-time personalization, agentic applications, and building the future of customer experience.

Join Snowplow now to help shape the future of intelligent customer experiences: Join the team building the foundation for the next generation of AI-powered applications.

What You’ll Be Doing:

• Partner with Account Executives to qualify opportunities, identify customer use cases, and drive technical discovery
• Demonstrate Snowplow's capabilities across both CDI (behavioral data, Digital Analytics) and Signals (real-time personalization, dynamic interventions) to technical and non-technical audiences
• Lead technical evaluations and Proof of Concepts, guiding customers through Snowplow's behavioral data stack, Signals APIs, SDK integrations, and intervention frameworks
• Communicate the business impact of Signals capabilities (increased conversion, reduced churn, deeper engagement) to technical and non-technical stakeholders
• Collaborate closely with Product and Engineering teams, providing field insights to influence Snowplow’s roadmap and to continuously refine our go-to-market strategy
• Support broader GTM initiatives, contributing technical thought leadership, collateral, and best practices as we scale both CDI and Signals into the market
  
  
  

We’d Love to Hear From You If You Have:

• Significant experience in Sales Engineering, Solutions Architecture, or Solutions Consultant roles (preferably in SaaS environments) related to data infrastructure, personalization, or real-time systems
• Basic skills with Python, JavaScript, SQL, and event streaming with Kafka and Flink. Knowledge / experience with cloud data warehouses and/or lakes including Snowflake, Databricks, BigQuery, Redshift, S3, and ADLS
• Understanding of AWS, GCP, and/or Azure cloud services
• Technical proficiency in API integrations, SDKs (especially Python and/or TypeScript), real-time data streaming, and basic familiarity with feature engineering
• Working knowledge (or strong desire to learn) of how LLMs, RAG (retrieval augmented generation), prompt hydration, and real-time context injection work in agentic applications
• Exceptional communication skills and ability to simplify complex technical concepts and tie them back to business outcomes for a CPO, CTO, or Product VPs
• Consultative selling skills such that you are comfortable advising, guiding, and creatively solving customer challenges — not just answering technical questions
• Passion for the future of customer experience, agentic applications, and AI-powered digital journeys
  
  
  

What We Offer You in Return:

💰 A competitive package, including share options

🧘 Flexible working

🏖 A generous holiday allowance no matter where you are in the world

💻 MacBook and home office equipment allowance

🚴‍♀️ Cycle to work scheme

🫶 1 week of volunteering a year for a cause you feel passionate about

👪 Enhanced maternity, paternity, shared parental and adoption leave

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

Posting Date: 11 April 2025