We are seeking an experienced Senior Program Manager - V to join our client’s dynamic team, driving alignment and efficiency across technical, cross-functional AI/ML initiatives. This role will focus on supporting complex project execution, coordinating global research, engineering, and product efforts, and improving workflows within a fast-paced, innovation-driven environment. The ideal candidate will have strong expertise in project management tools like Jira and Confluence, a passion for AI/ML technologies, and a proven ability to manage technical projects with precision and clarity.
Note: This is a hybrid position based in Vancouver, Canada.
Responsibilities
Coordinate and execute complex projects across multiple teams and time zones
Manage schedules, milestones, and dependencies using tools like Jira and Confluence
Partner with AI/ML engineers and researchers to bring models through testing and deployment gates (e.g., regression, load testing)
Support system-level software planning and capture requirements with clarity and precision
Create compelling documentation, diagrams, and presentations to communicate progress, risks, and solutions
Own content and knowledge management—ensuring SOPs, project files, and resources are up to date and accessible
Lead process improvements that enhance team workflows and reduce friction
Foster collaboration across research, product, and engineering teams—keeping everyone aligned, informed, and inspired.
Minimum Qualifications
Bachelor’s degree in Operations, Business Administration, Information Management, or a related field.
Deep familiarity with project tools like Jira, Slack, Confluence, Microsoft Office, and Miro
Experience with digital infrastructure, AI/ML model deployment, or software development life cycles.
Clear, concise communicator—able to simplify complexity for a variety of audiences.
Organized and detail-driven with a track record of managing multiple streams of work.
A flexible mindset and the ability to adapt quickly to evolving priorities.
A strong sense of ownership and the initiative to lead without needing all the answers up front.