About the Role Looking for a seasoned Senior Program Manager, who can manage the customer SLT leadership and who runs a global implementation working with SLT team members effectively, strong budgeting skills, able to speak to executives and has assertive personality.

• Total 20 years of experience with 15+ years of complex project management experience in a fast-paced technology, financial services, or insurance environment.
• Expert risk mitigation and issue resolution skills; demonstrated ability to identify challenges and determine solutions.
• Expert communication and change management skills; demonstrated ability to effectively target communications and influence a wide range of audiences, from individual contributors to senior leaders.

Responsibilities

• Performs highly advanced project management activities with minimal guidance from leadership, in partnership with key stakeholders, applying considerable independent judgement and innovative completion strategies.
• The scope of activities in this role will include very large, very complex programs and/or a set of multiple projects and/or multiple workstreams in a global program.
• The IT Program Manager anticipates complex challenges and applies experience and creativity to derive technology and business solutions that support strategic initiatives across a diverse set of departments, divisions or geographies.
• Applies expert knowledge of best practices, extensive project management experience, advanced domain knowledge and proven ability to solve complex problems and improve products, processes and services.
• Establishes expectations and communicates standards for effective project management across the project portfolio, including developing charters, plans, schedules, and budgets; allocating resources; monitoring performance against schedule, budget, and quality targets; managing changes, issues and risks; and providing regular communication to program teams, stakeholders, and other areas within the organization.
• Creates and manages program plans and all other well-known program controls and directs the work of other project managers.
• Anticipate risks and issues and provides complex mitigation strategies to successfully deliver complex solutions that extend beyond the department, division or region.
• Provides leadership and direction to other project management professionals and project team members to create and manage project plans and all other well-known project controls.
• Cultivates broad partnerships and applies advanced leadership strategies to develop sophisticated solutions and innovative strategies that improve products and services and deliver business value.
• Proactively monitors industry trends, client-facing new business, strategic business and technology initiatives across the organization.
• Develops insights, advocates for solutions and communicates ideas across the organization.
• Develops strategic plans to meet long term project commitments.
• Identifies assumptions, dependencies and constraints that may impact successful project execution and delivery of business objectives.
• Initiates cross-functional discussions and provides creative solutions to business partners based on business knowledge, domain expertise and project management experience.
• Ensures organizational change management principles and proven practices are implemented across the program to assess change readiness and greatly influence a comprehensive change management strategy that will ensure adoption of delivered solutions and realization of expected benefits.
• May supervise or manage four or fewer employees, and responsible for team's performance, coaches and mentors team members
• Expert project management, leadership and vendor management skills; demonstrated ability to evaluate stakeholder objectives and scope for feasibility, understanding and scheduling to ensure projects meet success criteria and deliver business value
• Highly advanced or Expert people management skills, demonstrated ability to lead, mentor, and develop associates, including the ability to delegate effectively
• Highly advanced or Expert knowledge and experience with various software development methodologies; demonstrated ability to discern "fit for purpose" methods and apply rationale to produce desired project outcomes
• Highly advanced knowledge of finance and/or accounting principles, standards and rules; demonstrated ability to apply financial management principles to projects under management
• Highly Advanced ability to quickly adapt to changing circumstances and work under tight timelines; demonstrated ability to adjust to changing priorities and manage team dynamics in stressful conditions
• Highly advanced or Expert oral and written communication skills, demonstrated ability to convey ideas in a clear and concise manner including preparing and delivering presentations to large groups

Preferred

• Advanced knowledge and/or practical experience with Lean, Six Sigma or other process improvement methodologies.
• Leadership of Project Management Office (PMO) and/or portfolio managers