Key Result Areas & Key Activities:

Program Management

• Responsible for coordinating between clients, business development / key account managers and lab operation on setting up executable quality program
• Act as the primary contact on assigned clients’ quality program between clients and various internal operational units. Effectively communicate and execute client quality program with operation
• Monitor program progress and outcomes through metrics and KPIs. Support the business grow from global clients quality program
• Proactively identify and address any risks and issues
• Provide regular status updates and reports

Requirements:

• 10 years working experience in consumer product testing labs with clients facing experience
• Technical knowledge on consumer product testing is an advantage
• Strategic thinking, program / project management, problem solving
• Excellent communication and interpersonal skills; willing to work with different people in different countries with different cultures
• Strong organizational and multitasking abilities
• Good spoken and written English