The program manager’s job is to take a high-level view of the entire program and strategically guide project managers to ensure they are all working effectively toward the program’s objective.
In an organizational context, a program refers to a group of related projects (or a combination of projects and programs) that together support a strategic business initiative. This initiative could include launching a product, implementing a new sales process, or opening a new location. Then each individual project that falls under a program’s umbrella is coordinated by a project manager
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