Housing.com

Senior Product Operations Manager

Gurugram, HR, IN

22 days ago
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Summary

Who we are...?


REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com and PropTiger.com.


In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.


REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 25+ offices across India with its corporate office located in Gurugram, Haryana.


Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real

estate advertising platform for homeowners, landlords, developers, and real estate brokers. The

company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India.

Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.


PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.


Our Vision

Changing the way India experiences property.


Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.


Our Culture

in REA India being ranked 5th among the coveted list of India’s Best 100 Companies to Work For in 2024 by the Great Place to Work Institute®. REA India was also ranked among Top 5 workplaces list in 2023, the Top 25 workplaces list in 2022 and 2021, and the Top 50 workplaces list in 2019.

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted Best WorkplaceTM in Building a Culture of Innovation by All in 2024 & 2023 and India’s Best In addition, REA India was also recognized as WorkplacesTM in Retail (e commerce category) for the fourth time in 2024. REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best WorkplacesTM for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team

member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.




Position Overview

We are seeking a highly skilled and strategic Product Operations Manager to join our team. This role will focus on empowering product teams to deliver exceptional results through optimized processes, data-driven insights, and the evangelization of best practices. The Product Operations Manager will enhance the skills of product managers and streamline operations, ensuring alignment, efficiency, and scalability across the organisation.


This role is ideal for someone passionate about empowering product teams and driving a culture of excellence through operational efficiency. If you thrive on solving complex challenges and driving impactful results, we’d love to hear from you!



Key Responsibilities:


Quantitative Insights Enablement:


● Collaborate with data insights teams to ensure product teams have direct access to essential data for informed decision-making.


● Enable product teams by creating self-service tools and raising the data IQ of the broader product organization.


Qualitative Insights Enablement:


● Work alongside the user research/customer insights teams to ensure product teams are enabled with useful and insightful research to guide product strategy.


● Facilitate access to infrastructure for ongoing customer testing and feedback.



Tools and Best Practices Evangelism:


● Develop and lead onboarding programs and training for product managers and designers


● Coach teams on advanced discovery techniques and tool selection, sharing relevant examples and best practices


● Help standardize processes to streamline product development workflows


● Support the selection, implementation, and optimization of product management tools (e.g., roadmapping, prototyping, analytics)


● Document and share best practices to ensure consistency across teams



Cross-Functional Coordination:


● Act as a liaison between product, engineering, sales, marketing, and customer support teams


● Facilitate communication of product updates, strategies, and priorities across stakeholders



Metrics and Reporting:


● Define and track key performance indicators (KPIs) to measure product team success


● Create dashboards and reports for leadership to monitor progress and outcomes




Qualifications:


● Proven experience in product operations, product management, or a related role.


● Strong analytical skills with the ability to interpret data and make informed decisions.


● Exceptional organizational skills with attention to detail.


● Excellent communication and interpersonal skills to facilitate collaboration across teams.


● Proficiency in using product management tools (e.g., Jira, Trello, Confluence).


● Experience in training or coaching product teams on best practices.


● Bachelor’s degree in business, operations management, or a related field; advanced degree preferred



Key Attributes:


● Analytical thinker with problem-solving abilities.


● Strong interpersonal skills for cross-functional collaboration.


● Proactive mindset with a focus on continuous improvement.


● Adaptable to evolving priorities in a dynamic environment.


● Ability to influence and drive change across the organization.

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