About Us: Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we'd love to have you join us. About the Role: As a Senior Product Manager you will drive the core product and tools enabling Capsule to deliver a magical experience for our customers and doctors. Product areas include our communications platforms, workflow tools, and LLM enabled automation. You will focus on improvements that create a seamless customer experience while also delivering operational platform enhancements that enable the best work of Capsule's operations teams. What You'll Do: * Drive the product strategy and execution for your cross-functional squad, partnering with product design, engineering, operations and other stakeholders to consistently ship products that delight our customers and advance our mission of reconnecting medication into healthcare. * Use qualitative and quantitative learnings to develop a deep intuition for what is important to our customers (consumers, doctors & partners, internal teams), and use that to drive your squad's roadmap and help shape the overall product strategy * Define success and ensure the data is in place to measure our progress. Rally your team around what winning looks like and how we get there. Requirements: * You have 4+ years in a product management capacity, preferably in an operations-facing role. * Demonstrated track record of earning the trust of stakeholders and partnering to ensure successful product roll-outs. * Experience using LLMs and familiarity with prompt techniques * You have experience working in a startup environment (or strong desire to do so) About You: * You're excited about operational products and the opportunity they provide for creating outstanding customer experiences. * You are passionate about building the future of healthcare: weaving our technology and brand into a seamless experience for consumers, doctors who partner with us, and the broader healthcare system. * You are able to think strategically about Capsule's short & long-term objectives while relentlessly advocating for our internal users and customers. * You leverage data (both qualitative and quantitative) to inform your decisions and help others inform theirs. You know how to extract insights from data (SQL skills are a strong plus) and synthesize user feedback into actions, but can also find ways to make informed decisions in the face of ambiguous or unclear data. * You check your ego at the door. You are interested in finding the right answer vs. always having the right answer and always bring out the best in your team by helping to align people around common objectives. * You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others. What we Offer: * The starting anticipated base salary for this position is between $160,000 and $180,000. * Comprehensive benefits package including medical, dental, and vision coverage for full-time team members * The opportunity to work alongside some of the brightest minds in healthcare and technology * The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.