Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
• Better together: We check our egos at the door. We work together, so we win together.
  
  

Who We Are

We are a small but highly skilled Platform Engineering team responsible for the Forsta Plus platform, used by developers across PG Forsta. Since 2018, we've been leveraging containers and Kubernetes, and today we manage 30+ Kubernetes clusters across multiple regions.

Our team follows GitOps principles, embracing automation wherever possible. We're always on the lookout for cutting-edge technology and quick to adopt the best new tools.

Beyond infrastructure, we've developed a set of application templates that serve as the foundation for all microservices on our platform. These templates handle essential components like observability, security, CI/CD, testing, and more - allowing developers to focus on building great applications without worrying about the underlying plumbing.

Our Tech Stack: Here are some of the key technologies we work with:

• Kubernetes
• Helm
• ArgoCD
• Terraform / Atlantis
• Grafana / Loki / Tempo / Prometheus / Pyroscope / Fluent Bit / OpenTelemetry
• Linkerd
• Kyverno
• Azure
• .NET, Python, JavaScript
• Telepresence, Tilt
  
  

Who You Are

You're passionate about cloud-native technology and take pride in building scalable, reliable, and secure platforms. You enjoy learning new tools and improving developer experiences. While we don’t expect you to know everything, you should have experience with Kubernetes and Software Development & DevX: Focus on build systems, testing frameworks, CI/CD, observability, and improving developer experience.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information For US Based Jobs

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

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