Dave & Buster's, Inc.

Senior Operations Manager

Lubbock, TX, US

Hybrid
Full-time
9 days ago
Save Job

Summary

Job Description: THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager. What we are looking for! * You love working in a fast-paced, multi-faceted restaurant/entertainment scene * You can communicate with the team members and guests in a way that inspires FUN! * You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance * You have never met a goal you can't beat * You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks * The ability to oversee all aspects of the business - from the most minor details to the big picture Requirements: * 21+ years of age * 5+ years of Restaurant/Hospitality Experience * Proficient in managing the cost of goods sold and labor * Strong business acumen * Ability to lead a team to create a memorable guest experience * The ability to work weekends, nights and holidays * Not afraid to work in a fast-paced, noisy environment with distracting conditions What will you be doing daily? * Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale * Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets * Ensure the execution of staff training programs * Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience * Deliver an unparalleled guest experience through the best combination of food, drinks, and games * Maintain a safe and secure environment for all guests and staff * Continuously improves operational execution through attention to detail and adherence to operating standards and procedures PERKS! * Competitive salary * Quarterly bonus program * Health, Dental, Vision, Long & Short-term Disability * Employee Assistance Program * Buster's Legacy Fund (Supports team members during difficult times) * 401K matching plan * FREE food * FREE gameplay * Large leadership team = multiple managers per shift * FUN work environment * Grow your career! * Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 0 * 0 We are an equal opportunity employer and participate in E-Verify in states where required.

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