Plan, build and implement network & security infrastructure for Connectivity Network Services following business requirements and service line strategies.
Establish standardized network & security designs with performance attributes for monitoring, analysis, and reporting and for cost effective service creation and delivery.
Create and maintain documentation specific to the application, system, or technology environment (e.g., knowledge DB, functional specifications, design & build documentation etc.)
Assist with managing the operational health, security, lifecycle, and reliability (availability, capacity & performance) across all Connectivity service lines.
Establish network performance monitoring and reporting.
Act as L4 point of escalation for peer engineering and operations teams and lead P1 incidents / problems for the area of responsibility assigned.
Ensure compliance with IT Governance controls, standards and practices are followed and implemented.
Provide recommendations to Connectivity and peering service domains to increase effectiveness of technology solutions aimed at improving the overall availability of IT services and infrastructure components (continuous service improvement).
Address the needs and challenges of the evolving network and security requirements by applying technology and service solutions.
Stay current with system information, changes, and updates
Competencies
IT Infrastructure Management
IT Service Management Practices (ITIL Foundation Certification)
Compliance, Risk Management (GxP: sound knowledge of validation practice and IT control standards
Systems Integration & Build (Dev-Ops mindset and full solution lifecycle understanding from idea to retirement)
Superior reasoning and decision-making skills
Proven Enterprise Network build and maintain skills
Customer and service first attitude
Education
University degree in Computer Science or comparable education
Fluent English written and spoken presentation & communication skills
10+ years of IT experience in system development & management.
6+ years related experience in designing, planning, documenting, and implementing Networks using current technology across geographies and business areas.
Hands-on technical role, requiring the ability to multitask, prioritize, and accomplish multiple concurrent projects as well as interface with other departments and management.
Track record in delivering multinational projects on time, quality, and budget Experience in negotiating agreements with corporate suppliers in close co-operation with the sourcing function.
Superior troubleshooting skills
CCIE, CCNP or other comparable certification or experience, CCDA, CCDP desired
Preferred Expertise
Primarily seeking candidates with extensive knowledge and experience in Wireless technologies. This is a major contributor to the role, though not exclusively required.
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