Responsibilities

• Management of Layer 2 and 3 protocols including routers and switches. Focus on sustaining the necessary data throughput rate by monitoring network activity to mitigate performance problems.
• Proactively monitor and troubleshoot connectivity for the FTE’s Network Infrastructure including campus, roadside, backbone, LAN, Walk-in Centers, partner networks and third-party connectivity.
• Review FTE’s network architecture and design including failover capabilities and recommend changes to optimize performance and reliability.
• Implement and oversee network security measures, including access controls, segmentation, and disaster recovery plans, ensuring compliance with organizational policies and regulatory standards.
• Leverage SolarWinds to create dashboards to monitor the Network Infrastructure and proactively troubleshoot performance, connectivity including management reporting dashboards.
• Monitor and deploy patches and updates to all network infrastructure routers, switches, firewalls, and other supporting equipment.
• Participate and support Network and Security Operations team in designing Cloud architecture. This includes capacity, failover, stability, and security design.
• Maintain accurate inventory controls supporting FTE’s network infrastructure.
• Develop and maintain network infrastructure diagrams and depict any changes along with associated documentation including change control approvals.
• Assist the SRCO team with investigation, triage forensic analysis, and evidence preservation regarding cybersecurity events.
• Ensure compliance with established standards, polices, configuration guidelines established by SRCO and Industry best practices such as NIST.

Experience:

• Must have 5 to 7 years of hands-on experience with:

- Layer 2/3 routing protocols including troubleshooting complex issues.

- Deployment and management of routers and switches

- Private, Public, and Hybrid Cloud Infrastructures such as AWS, Azure platforms

• Must have 5 to 7 years’ experience with Unix (RedHat), Windows, VMWare, and other platforms

Certification:

- Cisco Certified Network Associate (CCNA – REQUIRED)

- Cisco Certified Design Associate (CCDA – REQUIRED)

- Cisco Certified Internetwork Expert (CCIE – preferred)