ECI has an exciting opportunity for an experienced Senior Network Engineer to join our Global Implementations team which is responsible to design and deploy network infrastructures(both on-prem and cloud) for our clients (distributed globally) , ensuring optimal performance, security, and scalability.

This is an onsite role in Dallas, Texas. The candidate must be willing to work during shift 9 AM ET - 5 PM ET. For project implementation(s), off-hours and weekends.

What you will do:

• Design, implement, and maintain the client’s local area network (LAN), wide area network (WAN), and wireless network infrastructure.
• Provide customer support to clients located across the globe.
• Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
• Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
• Serve as the ultimate escalation point for critical network incidents and outages. Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
• Provide technical leadership and guidance to the network services team. Mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
• Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives. Identify PoC opportunities that align with business needs and technical requirements.
• Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals.
• Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.
  
  

Who you are:

• Bachelor’s Degree in related field or equivalent combination of education and experience
• 10+ years of relevant work experience with exposure in product organizations
• CCNP
• Advance routing and switching knowledge. Expert in Cisco Nexus switching, BGP and OSPF protocols.
• Ability to design enterprise networks.
• Knowledge and experience in public cloud technologies - AWS/GCP/Azure
• Expert in Palo Alto firewalls. Global Protect design and implementation with certificates, VPNs, Failover, SSL decryption, content filtering etc.
• FortiGate and Cisco FTD experience
• Experience with Cisco traditional and SDWAN routers, catalyst, and Nexus switches
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.
• Highly self-motivated and directed, in a fast-paced team environment.
• Sharp attention to detail with proven analytical and critical thinking skills
• Effective time management and excellent prioritization skills
  

Bonus points if you have:

• CCIE a plus
• Experience with Sonicwall N/W devices
• Financial Services Industry experience
  

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation and total rewards package. If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!

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