Senior Engineer

Bengaluru

Competitive Salary and Benefits

We are Systal: a global managed network, cloud and security transformation specialist.

We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure

As a team expansion, we are looking to add an experienced Senior Engineer to our team in Bengaluru. This is a customer focused, highly technical role involving the design, evaluation and technical review of major network installations, implementation activities, client support, projects, transitions, due diligence exercises, and the development of new business solutions. Please note that this is a shift based position and you will be supporting customers outside of IST time zone.

What You Will Be Doing?

• Provide expert P1/P2 support across Systal's customer base, ensuring swift resolution of complex technical issues in accordance with service level agreements (SLA).
• Utilise advanced troubleshooting skills to diagnose and resolve customer issues effectively, maintaining service continuity.
• Configure and maintain Datacentre, WAN, LAN, and WLAN infrastructures to ensure optimal performance and reliability.
• Handle and resolve issues related to access points (AP), wireless LAN controllers (WLC), and client authentication across various vendor technologies, including Cisco, Meraki, and Aironet.
• Apply extensive experience with network devices from multiple vendors, such as Cisco, F5, NetScaler, Checkpoint, Zscaler, and Juniper, to ensure seamless network operations.
• Provide expert troubleshooting and solutions for multiple firewall technologies, ensuring compliance with SLA requirements.
• Lead the creation and implementation of high-quality BAU and project changes, ensuring minimal operational impact.

Who We Are Looking For?

• Firewall Expertise: Significant experience with large and complex firewalls, including Palo Alto, Fortinet, Checkpoint, ASA, and Juniper SRX, with the ability to troubleshoot and resolve firewall issues effectively.
• F5 Big IP Experience: Proficient in managing F5 Big IP technologies, specifically Local Traffic Manager (LTM) and Web Application Firewall (WAF), to enhance network security and performance.
• SD-WAN & VXLAN EVPN Fabric: Strong understanding of SD-WAN and VXLAN EVPN fabric technologies, with the capability to integrate and optimise these solutions within existing network infrastructures.
• Enterprise Support Experience: Demonstrated experience in supporting enterprise customers, focusing on data centre and software-defined networking (SDN) technologies, including routing and switching (e.g., VXLAN/EVPN) and cloud integration with platforms such as Azure and AWS.
• Problem-Solving Skills: Excellent analytical and problem-solving abilities, with a focus on delivering innovative solutions to complex network challenges.

Why come and work with us at Systal?

Competitive salary and benefits package.

Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training.

Fantastic working environment – our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually.

You will get the opportunity to work with like-minded individuals at Systal and we work hard to create a sociable, enjoyable working environment.

Systal’s core is its people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today and tomorrow. And we want you to join us!