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Knackworks has an opening for Tier III O&M Network Engineer to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors.

The job duties of Tier III O&M Network Engineer are as follows

• Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
• Troubleshooting network issues related to connectivity, latency, asymmetric routing.
• Implementation of routing and troubleshooting issues related to the following protocols OSPF, BGP, MPLS, VRF’s, VPN’s
• Support technical exchange meetings to help resolve other ISP and application owner issues.
• Support problem management to conduct root cause analysis of recurring issues.
• Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
• Collaborate with IT staff on projects and initiatives.
• Work with corresponding technical support teams as required to resolve network traffic concerns.
• Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues.
• Candidate will be on call after hours on a rotational basis.
• Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus.
  
  
  

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Here's what you'll need

Required Clearance TS/SCI with CI Poly

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Additional required qualifications include

• Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2
• Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
• Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS.
• Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
• Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
• Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
• Working knowledge of Service Now or similar IT Service Management (ITSM) products.
• Superior verbal and written communication skills.
• Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
  
  
  

Posted Salary Range Minimum

160,000.00

Posted Salary Range Upper

190,000.00

Employee total compensation is designed with total well-being in mind. Employees (and domestic partners/family members) have access to medical, dental, vision, and a variety of insurance offerings, including an optional Health Savings Account. Available immediately (i.e., no deferment or wait period) is a Profit-Sharing Plan (PSP) which includes both PSP contributions and an optional 401(k) plan. With a unique Individual Benefit Account employees choose time off when they want it. Jacobs also offers the ability to purchase Jacobs company stock at a discount, Company matching for qualified non-profit donations, training and education support, product discounts and more!

The base salary range for this position is $160,000.00 to $190,000.00. When evaluating compensation, it's important to note Knack's unique total compensation model which includes an additional PSP and IBA contribution. The actual salary is dependent upon work location and additional factors, including job-related skills, experience and relevant education.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.