At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare. Providence Global Innovation Center, launched in Feb 2020, is the first development and innovation center of Providence outside the United States. Providence is a $26B non-profit organization and is one of the largest health systems in the United States. To read more, click here
Why Us?
Best In-class Benefits
Inclusive Leadership
Challenging Work
Competitive Pay
Employee Friendly Policies
Location:
Hyderabad
Organization Background
The Network Operations team is responsible for the management, and support of the enterprise’s network infrastructure.
What will you be responsible for?
Manage/operate enterprise level network solutions including routing and switching, SDWAN infrastructure.
Secure, monitor, operate and troubleshoot enterprise networks.
Troubleshoot network issues and ensure quick resolution of outages and performance degradations.
Collaborate with security teams to ensure compliance with security protocols and standards.
Monitor network performance and identify areas for improvement, ensuring network uptime and reliability
Document network configurations, diagrams, processes and troubleshooting procedures.
Work on incidents and provide timely resolution within SLA.
Perform network upgrades, patching and performance tuning.
How would your day look like?
Troubleshoot network issues reported through service management tools.
Work on Service Requests/Change Requests and co-ordinate with end users for validation and testing.
Participate in ITIL-based incident and change management process.
Document SOP's for day-to-day operations.
Monitor network performance and provide recommendations for improvement.
Coordinate with ISP's and vendors for service delivery and support.
Monitor and analyze network performance using SolarWinds/Cisco Prime/DNAC
Who are we looking for?
Qualifications
Bachelor’s degree in computer science /IT or related field with 2-5 years of hands-on experience in Network Routing and Switching, SD-WAN infrastructure.
Manage and operate enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF, EIGRP).
Experience with VLAN's STP, EtherChannel, ACL's, NAT
Hands-on experience with SD-WAN platforms (any of cisco Viptela, Aruba SilverPeak)
Experience with WAN Technologies, VPN's.
Understanding of network security fundamentals and segmentation.
Experience with network monitoring tools like SolarWinds.
Familiarity with basic scripting or automation is a plus.