Email/Exchange Management: Administer and support mail flow. Mail Flow: Ensuring efficient and secure mail flow within the organization. Hybrid Configurations: Managing hybrid configurations between on-premises and cloud environments. Security and Compliance: Implementing security measures and ensuring compliance with industry standards. Outlook: Managing and troubleshooting Microsoft Outlook Exchange Admin Center (EAC): Using the EAC for managing Exchange Online mailboxes, transport rules, and security policies. SMTP: Understanding and managing Simple Mail Transfer Protocol (SMTP) for email transmission. PowerShell: Proficiency in PowerShell scripting for automation and management tasks Managing Microsoft M365 Client Portal: Work with SCCM team to assist with deploying updates and working to make all clients compliant. User Support: Provide technical support and training to users, addressing issues and queries related to messaging systems including working with Microsoft support to assist in more complex issues. Documentation: Maintain detailed documentation of system configurations, policies, and procedures. Service-now Ticketing Tools: Experience with managing support tickets and resolving issues Cross-collaboration team experience: Ability to work effectively with various teams and departments. Base Salary Range: $100,000 - $120,000 per annum #LI-SV2