Company Description

At Butterfly Network, we’re leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we’re democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world’s first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last.

Our innovation doesn’t stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. We’ve been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions, Fast Company’s World Changing Ideas, among other awards.

We’re a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let’s build something extraordinary together!

Job Description

The Senior Manager, Clinical Training and Commercial Enablement at Butterfly Network is responsible for developing and leading the company's customer training program, as well as training the Commercial teams on effective strategies for selling to customers and onboarding new hires. This is a critical position that ensures Butterfly Network's customers are fully equipped to utilize the company's products and services, while also empowering the internal teams to successfully onboard and support new clients.

Responsibilities

Client Training Program Development and Delivery

• Design comprehensive training offerings, programs, and materials for customers on Butterfly Network's products, services, and workflows
• Build out a Clinical Applications team to support the Client Training offerings and go-to-market strategy of client enablement
• Continuously evaluate and update the training program offerings to address evolving customer needs and product changes
• Coordinate and manage the deployment of Clinical Application Specialists to fulfill contracted engagements across all markets including managing third party relationships to augment internal resources
• Collaborate with Client Success, Implementation, Sales, Marketing, and Product teams to ensure training content is aligned with the latest product features and best practices
• Create training content that can be utilized by Client Success teams to ensure standardized approaches to external training
  
  
  

Commercial Team Enablement

• Develop a comprehensive onboarding curriculum for the Butterfly Commercial team which leverages cross-functional business owners on Butterfly's offerings, value proposition, ideal customer profiles, and critical operational workflows
• Develop and deliver sales enablement tools, playbooks, and training to equip the teams with the knowledge and skills to effectively sell to target customers
• Provide ongoing coaching and just-in-time support to sales reps during the customer engagement process
• Analyze sales performance data and client feedback to identify areas for improvement in the sales enablement program
  
  
  

Program Measurement and Optimization

• Working with the Director of Solution Consulting, establish key performance indicators (KPIs) to measure the effectiveness and revenue impact of both the client training offerings and sales enablement programs
• Collect and analyze participant feedback, training session assessments, and post-training usage data to continuously improve content and delivery
• Report on program metrics and recommend changes to leadership to maximize the impact and return on investment
  
  
  

Qualifications

Baseline skills/experiences/attributes:

• 7+ years of experience in a training or enablement role, preferably within a B2B software or technology company in the healthcare industry
• Preference for clinical certifications in ultrasound such as those offered by ARDMS
• Served as senior or lead of a clinical applications team
• Expertise in adult learning principles, instructional design, and virtual/in-person training delivery
• Strong working knowledge of sales enablement best practices and techniques
• Excellent communication, presentation, and facilitation skills
• Data-driven mindset with the ability to analyze performance metrics and provide data-backed recommendations
• Experience with customer-facing roles or prior work in a customer-centric environment
• Bachelor's degree in Education, Instructional Design, or a related field
  
  
  

Values

Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in…

• Patient-Centric Innovators: Our mission is THE mission.
• Empowered to Impact: Every voice matters.
• One Team, One Goal: Unity fuels progress.
• Growth Champions: We embrace challenges.
• Action-Oriented Achievers: We follow through, every time.
  
  
  

Location

Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers.

This is a hybrid position and will be based out of our office in New York City, NY.

Please note that this role will require 25% travel.

Benefits And Perks

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
• 401k plan and match - we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work
• Competitive salaried compensation - we value our employees and show it
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives!
  
  
  

Compensation

Our estimated salary for this role is between $135,000 - $165,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.

Butterfly Network does not accept agency resumes.

Butterfly Network is an E-Verify Company.

Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedures.

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