ZoomInfo is a leader in providing Go-To-Market Software aimed at empowering sales professionals through predictive intelligence and advanced data solutions. We focus on building cutting-edge technology that leverages data-driven insights to drive sales productivity and efficiency. Join our Applied AI team to innovate and develop state-of-the-art recommendation systems designed to transform the sales landscape for ZoomInfo's vast customer base. What You'll do: Deep Learning Model Development: * Implement and adapt state-of-the-art deep learning models (RNN/GNN/Transformer) to solve complex business problems using PyTorch and TensorFlow. * Develop and optimize small language models (SLM) and large language models (LLMs) using quantization and distillation techniques, focusing on NLP applications. MLOps Lifecycle Management: * Architect and manage scalable MLOps and LLMOps infrastructure for robust model training, evaluation, deployment, and monitoring systems. * Design comprehensive CI/CD pipelines, implement model monitoring frameworks to identify drift patterns, and ensure high availability and fault tolerance. End-to-End Machine Learning Systems: * Build and manage end-to-end Retrieval-Augmented Generation (RAG) systems while integrating vector databases and implementing hybrid retrieval techniques. * Utilize vector databases (Pinecone, Milvus, Weaviate, Chroma) and lead the creation of agentic systems using ReAct framework for industry-specific enterprise applications. Cross-Functional Collaboration: * Work closely with engineers, data scientists, and product managers to translate machine learning solutions into scalable business applications. * Act as a subject matter expert, facilitating cross-department projects and aligning ML strategies with the overall product vision. Project Leadership & Technical Communication: * Lead and mentor junior team members in applying machine learning to industry-specific sales applications. * Represent ML initiatives both internally and externally through technical presentations, blogs, and conference appearances. Strategic Influence: * Drive the development and alignment of machine learning roadmaps with product strategy. * Present business cases and justifications for ML projects to leadership, influencing strategic decisions and funding. Recommendation system: * Build large scale recommendation systems utilizing embeddings generated for structured and unstructured data using methods such as a two tower architecture * Performant recommendation designs which can scale to millions of recommendations per day for different product features. What you bring: * 8 years of relevant experience and a Bachelors degree in Computer Science or relevant field OR Masters degree with 4 years OR PhD with 3 years of experience (required). * Proven expertise in designing and implementing deep learning models for real-world applications, with a focus on SLMs, LLMs and NLP. * Proven expertise in building large scale recommendation systems * Advanced ability in architecting and optimizing MLOps infrastructures, including monitoring, CI/CD pipeline design, A/B testing, and back testing frameworks. * Extensive experience in RAG systems and vector database management, with a preference for OpenSource, Elasticsearch, and Solr systems. * Clear track record of leadership in cross-functional communication and collaboration, expertly managing technical projects and stakeholder engagement. * Strong analytical and problem-solving skills, coupled with the ability to communicate technical concepts effectively to non-technical stakeholders. * Demonstrated ability to drive machine learning strategies aligned with business goals, create precise documentation, influence decision-making, and adhere to best practices in AI ethics. What's In It for you: * Join a forward-thinking company striving to revolutionize sales intelligence and customer engagement with state-of-the-art AI and ML technologies. * Work in a collaborative and supportive environment where innovative ideas are encouraged and nurtured. * Lead impactful projects with the potential to significantly enhance the sales operations of major enterprises globally. * Take advantage of professional growth opportunities within a rapidly growing, cutting-edge AI team. Apply now to become a key player in reshaping the future of sales intelligence and recommendation systems at ZoomInfo. #LI-VC1 #LI-Hybrid