ManTech seeks a motivated, career and customer-oriented Senior Knowledge Management Specialist to join our team in the DC, Maryland, and Virginia (Northern) DMV area.
The NOSC Senior Knowledge Management Specialist develops and implements strategies to capture, organize, and share critical IT and cybersecurity knowledge and documentation across the organization. They optimize knowledge-sharing platforms, enhance documentation processes, and ensure the availability of accurate, up-to-date information to support mission success and operational efficiency.
Responsibilities Include, But Are Not Limited To
Assist with tracking SOP and deliverable schedule, review, and submission.; Train and educate employees on KM best practices, procedures, and tools
Prepare and collaborate with team leads and members for assessments requiring artifact review (i.e., CSP Assessments).
Develop and implement knowledge management strategies, policies, and procedures to ensure the efficient and secure organization, storage, retrieval, and disposal of documents.; Establish and maintain document classification and indexing systems to facilitate easy access and retrieval of documents; Monitor and enforce document retention schedules and policies to ensure compliance with legal and regulatory requirements
Oversee the Program knowledge management system, ensuring its proper functioning, security, and compliance with relevant regulations and standards.; Collaborate with cross-functional teams to identify KM needs and requirements and provide guidance and support in implementing appropriate solutions
Stay up-to-date with industry trends and advancements in KM technologies and tools, and make recommendations for system enhancements or upgrades.
Provide technical support and troubleshooting assistance to end-users of the KM system.
Oversees and provides direction to Knowledge Management specialists and tech writers.
Minimum Qualifications
8+ years of experience in project management, data analytics, and financial modeling and a Bachelor's degree in business, data analytics/science, data management, computer science, data information warehousing/mining or related field of study
Proficient working in a Microsoft Windows environment and using Microsoft Office (Word, Excel, Outlook, etc.)
Experience with ITIL, ServiceNow
Excellent oral, written communication and presentation skills.
Preferred Qualifications
A master’s degree
SharePoint Administrator experience
CSP Assessment experience
Clearance Requirements
Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI.
The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position.
Physical Requirements
Must be able to work in an office environment and maneuver in data center and other IT equipment installation locations.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
Ability to lift and carry 75 lbs for distances up to 50 feet
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