Class Description

The Quality Assurance Coordinator will develop, implement, and manage processes of quality assurance to ensure that all the 450+ online and blended classes at CCBC meet nationally recognized standards in online education. The coordinator will also advise and assist faculty members in designing and creating high quality courses in accordance with the instructional and teaching policies of CCBC. The coordinator will work closely with various departments to promote a culture of quality and inclusivity. Candidates must possess knowledge and skills in instructional design, as well as in-depth knowledge of both digital accessibility standards and quality assurance processes.

Minimum Requirements

Master's degree in one of the following required: Instructional Systems, Instructional Systems Design, Instructional Design, Education, or related field. Five (5) years of full-time experience in Instructional Design in higher education required. Demonstrated three (3) experience in:

• quality assurance practices in online education,
• meeting digital accessibility standards,
• developing online and blended/hybrid classes,
• managing complex technology-based projects,
• facilitating online training or teaching online or blended courses in higher education, preferred
  
  

Quality assurance in online education certification preferred, if hired, Quality Matters Certification must be obtained within six months of employment.

Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .

For Best Consideration Please Apply By : May 26, 2025

Class Specific Essential Duties

• Provide consultation and assistance to CCBC faculty in the application of instructional design and instructional technology through substantive experience, collaboration and problem resolution.
• Design and develop courses and training applying current instructional technology principles.
• Conduct training workshops in area of assignment; conduct research, present information, develop materials, consider delivery format.
• Remain current on instructional technology/design research.
• Assist in assessing the instructional effectiveness of course materials that are produced through advanced knowledge, skill and expertise.
• Provide periodic reports on course development projects and faculty development needs.
  
  

Position Specific Essential Duties

• Provide support in the development and implementation of online learning courses and programs.
• Promote new developments throughout the college in online learning technologies, best practices, quality assurance and pedagogy.
• Assist in managing the implementation of Quality Matters at CCBC including: maintaining review and trainer certification and active involvement with promoting Quality Matters in course development.
• Conduct training for faculty to meet instructional design and development learning opportunities and needs.
• Provide instructional design, development and evaluation services.
• Assist and support the research planning, design, and development of professional development resources.
• Collaborate with instructional technology staff to ensure effective communications and support needs for online learning courses.
• Manage CCBC’s quality assurance process based on Quality Matters standards, including revising and implementing processes and procedures, updating appropriate technology, and scheduling review teams.
• Conducts quality assurance reviews based on Quality Matters standards.
• Provide training in quality assurance measures to faculty and staff.
  
  

CCBC Full Time Benefits At A Glance

BENEFIT SUMMARYHealth and Medical

• CIGNA
• Cigna Open Access Plus (OAP)
• Cigna Open Access Plus In Network (OAPIN)
• Kaiser

Prescription Drug Benefits:

• For CIGNA Plans - included in Cigna Plan Medical Premiums
• Kaiser - included in Kaiser Medical Premium
  
  

Mental Health

Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits

• CareFirst Blue Cross/Blue Shield Regional Traditional
• CareFirst Blue Cross/Blue Shield Regional Preferred
  
  

Vision Benefits

• NVA
  
  

Flexible Spending Accounts

• Benefit Strategies Health Spending Account $2,600
• Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
  
  

FinancialTerm Life Insurance: MetLife

• Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
• Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
  
  

Permanent Whole Life Insurance: Unum

• Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
• Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
  
  

Accidental Death & Dismemberment: The Hartford

Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.

Long-Term Disability

Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

Retirement Plans

• Maryland State Teacher’s Pension System (7% contributory)
• Optional Retirement Plan (non-contributory)
• Baltimore County Employees’ Retirement System (7% contributory)
  
  

Supplemental (Retirement Annuities) 403(b) and 457(b)

• Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
• Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
• Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
  
  

Legal Services

Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.

Credit Union

First Financial Federal Credit Union membership available to employees.

Direct Deposit

It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.

Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral

Free personal advocates assisting you and any household member to resolve any issues.

Paid Leave Benefits

Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.

Tuition Assistance

Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.

Academic Cash Award

Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.

McDaniel College’s Educator’s Legacy Scholarship Program

CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »

McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.

Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.

The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.

Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!

Mandated Federal Benefits

Workers’ Compensation, Unemployment Insurance, Social Security.

For Your Convenience

• ATM machines are available at each of the main campuses
• Check cashing with appropriate ID
• Free Parking
• Access to weight lifting facilities, swimming pool and library
  
  

01

Do you have Five (5) years of full-time experience in Instructional Design in higher education?

• Yes
• No
  
  

02

If you answered yes, how many full-time years higher education experience do you have?

Required Question