If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview

The Engineer monitors, supports, and regularly keeps updated key infrastructure for Enterprise Virtualization, Enterprise Storage & Backup, Server Operations, or Software Support.

Responsibilities

• Advise end users and application partners on the administration tasks necessary to support a complex compute environment.
• Document all configurations, changes, and proposed changes.
• Ensure the control, integrity, and accessibility of compute environments for the enterprise through compliance and usage of industry best practices and methods.
• Closely monitor the IT Service Management system queue for work orders, tasks, and incidents and respond as per defined SLAs.
• Provide Advisory level technical support to internal and external users. Act as a team escalate point for Level 1-3 engineers.
• Troubleshoot problems and take corrective action in a timely and effective manner.
  
  

Supervision

No direct reports

Internal Relationships include:

• Data Center Engineer I-III
• Senior Data Center Engineer
• Database Administrator I-III
• Senior Database Administrator
• Network Engineer
  
  

Qualifications

Required Education: HS Diploma or GED

Desired Education: Bachelor's Degree Information Technology

Acceptable Fields of Study: Computer Information Systems, Information Technology

Required Relevant Experience: 7 years

Desired Relevant Experience: 7+ years

Required Knowledge, Abilities, Skills

• Perform advanced troubleshooting of systems and infrastructure.
• Demonstrate advanced level of proficiency in Windows and/ or Linux operating systems.
• Perform advanced administration tasks on systems and infrastructure.
  
  

Desired Knowledge, Abilities, Skills

Infrastructure certifications desired: Commvault Certified Master, VMware VCDX, MSCE: Windows Server Administrator, RHCE, Certified NetApp Support Engineer Specialist, or Dell Technologies Certified PowerMax & VMAX Family Solutions Operate

Special Position Requirements

• Sitting for prolonged periods
• Telephone for prolonged periods
• Computer for prolonged periods
  
  

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.