This role assists in the creation of overall direction, policies, standards and guidelines for the Enterprise IT Infrastructure organization's technology and operational environment. This position will lead the development and maintenance of technical infrastructure strategies focusing on systems integration, stability, reliability, automation and serviceability. This role will ensure all infrastructure solutions align with technology standards and patterns in both the infrastructure and application towers. This position will ensure that infrastructure architectures are developed, maintained and integrated within the processes for strategy development and technology planning relating to organizational planning and budgetary constraints.
Responsible for creation of architectural solutions and strategies by leading efforts with cross functional teams
Responsible for aligning technology patterns and approaches to business goals, especially from the point of view of customer satisfaction
Lead the design and integration of business-critical projects’ technical infrastructure, while overseeing and approving of technical designs from other solution providers, internal and external
Ensures that the architectural design of the technology organization and its information systems are aligned to the organization's / business' objectives by partnering with Enterprise Architecture’s and Business specialists’ roadmaps and business plans.
Lead efforts to research new technologies that align with industry trends, cost savings and business needs. This includes leading proof-of-technologies, understanding industry suppliers and trends
Responsible for participating the collaborative process to create and update the Infrastructure Strategic Roadmap with technology teams, business representatives, and Enterprise Architecture.
Ensure projects adhere to the infrastructure standards and align with future strategic infra roadmaps.
Participate in strategic relationships and align roadmaps with key infrastructure technology vendor partners
Responsible for creating business case for new technologies, and associated project charters, for management approval to implement
Provides Buy/Hold/Sunset recommendations for infrastructure portfolio management
Present technical issues to technical governance boards when needed for infrastructure technology decisions and communicate those decisions to impacted teams
Participates in capacity management process for infrastructure technologies.
Assists in the collaborative process driving the Infrastructure Strategic Roadmap with technology team and Enterprise Architecture.
Responsible for leading the design, integration and operational aspects of business and IT projects.
People Management
Promote effective teamwork and resolve interpersonal issues.
Provide input to staffing plans at the team levels as pertaining to changes in technology and skills-required
Requires minimal supervision to perform job duties.
Act as focal point as technical lead for complex projects
Mentor technical resources that are interested in an Architectural career
Qualifications - External
College BS degree in relevant areas of technology is preferred
7-10 years relevant work experience required in Fortune500-level complex infrastructure design, implementation and operation is required
1-4 years performing Infrastructure Architecture for a company of similar technical breadth and scale is required
Well rounded understanding of technology, operations and key business processes.
Highly flexible and able to adapt to change
Strong influencing and negotiation skills
Strong verbal and written communication skills
Strong organizational and interpersonal skills
Strong team player with proven collaboration skills
Strong critical thinking and problem solving skills
Proven change agent who consistently delivers results
Ability to communicate effectively with senior leadership about complex technical issues, strategies and vision
Office Automation: Word, Excel, PowerPoint, Outlook, SharePoint, Visio (na)
Relevant Technical Skills
1-3 years experience with:
Big Data (Hadoop) solutions: Open and packaged solutions
Cloud Automation and Management: AWS, Azure, Openstack, VMWare
Virtualization and Hyper convergence: Openstack, other vendors
Call Center Technologies: ACD/PBX, CTI, IVR
3-5 years experience with:
Integration Technologies: Service Oriented Architecture (SOA), Web-integration
Databases: Oracle RDBMS, Oracle RAC, Oracle ASM, Microsoft SQL Server
(capacity sizing, planning, performance tuning)
Experience with design, capacity planning, performance design and availability design of x86/Unix servers, common storage arrays, LAN design, SAN design and security enforcement systems
5-7 years experience with:
Telecom Business Applications: Billing & Rating, Activation & Provisioning, Inventory
Management, CRM/Customer Service, Amdocs CES
Information Risk Mgmt: High-Availability Design, Disaster Recovery Design
Standards & Methodology: ITIL, Agile,DevOps
External EOE Selector
U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.
Job Type: Full-time
Pay: $96,000.00 - $153,501.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Supplemental Pay:
Bonus pay
Work Location: Hybrid remote in Chicago, IL 60631