Key Accountabilities:

Ground Training Strategy & plans

• Develop and Implement Ground training strategy and plans to meet training and developmental needs.
• Plan Ground training budgets, forecast costs and delegate numbers as required

Policy, Processes, Procedures and Standards

• Propose & implement and enforce Department policies, processes, and procedures to ensure all relevant Procedural/Legislative requirements are fulfilled.

Situational Response & Problem Solving

• Independently Analyze the Situations, diagnose the root-causes and develop & implement the solution to ensure that all immediate situations are responded on timely manners to avoid business risks.
• Conduct the Research, benchmarking and study of Best Practices, Plan and Implement the improvements to ensure Training department poses best practices and technologies for better performance.

Quality & Compliance

• Ensure all Ground training activities and materials meet with relevant organizational needs in conjunction with GACA/FAA/CAACI/IOSA regulation requirements.
• Ensures compliance to all relevant safety, health, and environmental procedures in the section.

Ground Training

• Directs all ground training for Pilots, Cabin Crew and Dispatchers in accordance with the OM-D and any other relevant manual/document.
• Ensures the availability of sufficient ground instructors.
• Directs the development and the update of the training courses in line with GACA regulations and the IOSA Standards/Recommendations.
• Develops and conducts specialized courses.
• Monitor the preparation of timely and accurate departmental reports