Senior Event Technology Manager | Field Events Technologist
Portland, OR, US
8 days ago
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Summary
Job Summary:
We are seeking a versatile Field Events Technologist to oversee our Field Event Technology Systems and enhance customer experiences. As a key member of Global Events, you will collaborate with field event teams and stakeholders, serving as the internal expert on digital and in-person event technologies—focusing on registration, content management, mobile applications, and onsite tools.
In this role, you will act as both a subject matter expert and a product owner, devising creative solutions to meet evolving business needs. Your extensive technical expertise and project management experience will ensure that field events deliver exceptional and seamless experiences to customers.
With cross-functional engagement across the company, you will gain a unique perspective, identifying synergies and opportunities to optimize event technology solutions.
Key Responsibilities
Strategic Partnership: Collaborate with field events and marketing teams to develop innovative digital experiences across proprietary and third-party platforms.
Program Analysis: Review existing event programs and deployments, extracting insights to enhance best practices and digital tools.
Standardization & Best Practices: Develop consistent technical standards that align with functional requirements, ensuring efficient, cost-effective solutions.
Process Improvement: Drive the adoption of new processes, documentation, and vendor partnerships for optimized execution.
Technology Leadership: Serve as a trusted advisor on marketing, registration, payment, content management, meetings, mobile apps, and virtual event systems.
Governance & Execution: Act as a global center of excellence for digital event systems, sharing insights, governance frameworks, and strategic program updates.
Project Ownership: Lead field event technology planning, ensuring smooth execution across contracting, program development, and on-site operations.
Solution Development: Work closely with field marketers and leadership to define requirements, propose solutions, and document technical strategies.
Technical Integration: Oversee event technology system integrations within the marketing ecosystem—leveraging data across attendee engagement, exhibitor interactions, sessions, surveys, and lead retrieval.
Cross-Functional Collaboration: Partner with marketing operations, sales operations, and analytics teams to optimize data flows and strengthen insights.
API & Branding Setup: Spearhead the development of API integrations, internal website configurations, and branding implementation across customer-facing event platforms.
Analytics & Optimization: Align reporting structures with event technology platforms, ensuring accurate performance tracking and marketing attribution.
Qualifications & Experience
5-7+ years of experience in corporate events, serving as an independent program owner.
Proficiency in marketing, registration, payment systems, content management, mobile apps, and virtual event solutions.
Strong understanding of onsite registration technologies, badge printing, and lead retrieval.
BA/BS degree or equivalent experience in event technology or related fields.
Advanced proficiency in event technology solutions such as Rainfocus, Hubb, Stova, Swoogo, Eventbase, with Marketo and Salesforce integrations.
Experience in project management methodologies and technology integrations.
Expertise in budget management, including RFP development, projections, and reconciliation.
Familiarity with HTML, CSS, JavaScript, SQL, or other programming languages (preferred).
Ability to adapt to changing landscapes and implement technical solutions within a rapidly evolving event portfolio.
Strong stakeholder management and relationship-building skills.
Ability to travel domestically and internationally for event support.
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