About Us:

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.

Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 1800+.

Join Our Engineering Team: Our passionate development team works with global customer base (1000+ across 180+ countries) in successful launch of products/solutions and making an impact in telecommunications space. SMEs in their domain and carrying intuitive problem-solving skills, this team works in transforming customer challenges into technical solutions. Apart from the core programming skills, our team takes pride in being proficient at latest technologies (Cloud, Big Data, ML etc.) and protocols (5G, SS7, Diameter etc.).

Here you will be working with the best minds in telecommunication space with broad spectrum of domain and technologies. You can take pride in knowing that your work is meaningful, having a positive impact on others and helping the world be better connected.

Role: Senior Director – Technical Program Management

Job Summary:

We are seeking an accomplished and strategic Sr. Director - Technical Program Management (TPM) to lead and scale our technical program management function. In this role, you will oversee the execution of large-scale, cross-functional technology initiatives, align key stakeholders, and ensure the timely delivery of complex programs that drive meaningful business outcomes. The ideal candidate will bring a strong technical foundation, extensive program management expertise, and proven leadership experience in high-growth, fast-paced environments.

Roles & Responsibility:

• Lead the end-to-end delivery of complex, multi-disciplinary programs focused on telecom roaming, security firewalls, and fraud and risk management domains.
• Partner closely with engineering, product, design, operations, and business teams to define program objectives, milestones, and success metrics.
• Build, mentor, and manage a high-performing team of Technical Program Managers, fostering professional growth and career development.
• Establish and drive adoption of program management best practices, tools, and frameworks to ensure consistent, high-quality delivery.
• Proactively identify and manage dependencies, risks, and issues; develop mitigation strategies and drive swift resolutions.
• Deliver regular program updates and executive-level reporting to ensure stakeholder visibility and alignment.
• Lead quarterly and annual planning processes, including strategic roadmap development and resource planning.
• Drive cost optimization and continuous improvement initiatives across programs and processes.
• Operate effectively in a fast-paced, ambiguous environment while maintaining focus on program execution and delivery.
• Champion a culture of collaboration, agility, innovation, and continuous improvement across teams.

Technical Competencies & Domain Expertise:

• Deep knowledge of telecom roaming technologies, including IPX, GRX, Diameter/RADIUS, LTE/5G roaming, and clearing/settlement processes.
• Strong understanding of network security protocols (e.g., IPsec, TLS, SSL), threat modeling, and secure systems architecture.
• Familiarity with fraud detection platforms, SIM-based threats, and risk management frameworks applicable to mobile network operators.
• Ability to engage in detailed technical discussions, review system architecture documents, and collaborate closely with engineering leaders.
• Understanding of regulatory and compliance frameworks such as GDPR, ISO 27001, and GSMA Security Guidelines, and their relevance to roaming and security services.

Desired Profile: -

• 12+ years of experience in technical program management, engineering leadership, or related roles within technology-driven organizations.
• 5+ years of experience managing and mentoring program managers or cross-functional technical teams.
• Strong technical acumen with the ability to engage deeply with engineering teams on system design, architecture, and technical trade-offs.
• Proven track record of successfully delivering large-scale, cross-functional programs on schedule and within budget.
• Deep expertise in Agile, Scrum, or other iterative development methodologies.
• Exceptional communication, stakeholder management, and conflict resolution skills.
• Strong organizational and analytical capabilities with keen attention to detail.

Preferred Experience:

• Prior experience working with telecom software vendors.
• Hands-on experience leading engineering programs across geographically distributed teams.
• Strong background in Agile project management with an iterative approach emphasizing continuous delivery and feedback loops.
• Familiarity with project management and collaboration tools such as Jira, Confluence, Smartsheet, and CI/CD platforms (e.g., Jenkins, GitLab).
• Demonstrated ability to influence and build consensus with senior stakeholders in a complex, matrixed, global environment.

Work Experience: 15+ years

Educational Qualification: Bachelor’s or Master’s degree in computer science, Engineering, or a related technical field; an MBA is a plus.

Location: Bangalore