Job Posting Title: Senior Director, Operations and Strategy * --- Hiring Department: Department of Medicine * --- Position Open To: All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- Earliest Start Date: May 30, 2025 * --- Position Duration: Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes The Department of Internal Medicine at the Dell Medical School is seeking a Senior Director, Operations and Strategy. Purpose The Senior Director, Operations and Strategy serves as a partner to the Chair and other members of the Department's senior leadership team across the mission pillars for the School and Department. The position focuses on department operations, budget development, financial reporting, and staff development. In partnership with the Chair and other senior leaders, the Senior Director, Operations and Strategy contributes to the strategy, builds and maintains the programs, ensures appropriate fiduciary stewardship and operational excellence, and helps steer the direction for the Department. Responsibilities Strategic Planning * Working with the Chair and other senior leaders, refines and implements strategic plan for growing the Department across the mission pillars of research, education, clinical care and community impact. * Develops and implements strategic plans to achieve organizational goals. * Analyzes market trends and competitive landscape. * Collaborates with senior leadership to align strategies with business objectives. Operational Management * Oversee Departmental policies for recruitment, hiring process, and onboarding of new faculty and staff. * Oversees daily operations of the healthcare system. * Provide leadership for the major business function within the Department, including management of processes and staff related to educational programming, research administration, faculty affairs (evaluations, promotions, appointments for ~150 faculty members); internal and external communications; policy development; facilities/space planning; CME; and others. * Manages budgets and financial performance for the department. * Ensures compliance with regulatory standards. Team Leadership * Provides leadership and accountability for central Department staff and Division administrators, including performance management, professional development, and reassessing plans for work distribution. * Leads and mentors a team of directors and managers. * Fosters a collaborative and innovative work environment. * Conducts performance evaluations and provides feedback. Project Management * Manages key projects from inception to completion. * Coordinates cross-functional teams to ensure project success. * Monitors project timelines and deliverables. Stakeholder Engagement * Participates in the large-scale negotiations of business terms for contracts with clinical partners, and provide direct oversight for the implementation and operations of these programs. * Builds and maintains relationships with internal and external stakeholders including academic and community-based leaders/stakeholders, finding alignment on priorities and partnering when opportunities are identified. * Communicates effectively with staff, patients, and community partners. * Represents the organization at industry events and conferences. * Other related duties as assigned. Knowledge, Skills, and Abilities Strategic Agility * Sees ahead clearly; can anticipate future consequences and trends accurately. * Develops long-term strategies that align with organizational goals. * Identifies and mitigates potential risks. * Adapts strategies based on changing market conditions. Decision Quality * Makes good decisions based on a mixture of analysis, wisdom, experience, and judgment. * Evaluates all relevant information before making decisions. * Balances short-term and long-term impacts. * Involves appropriate stakeholders in decision-making processes. Managing Vision and Purpose * Communicates a compelling and inspired vision or sense of core purpose. * Articulates the vision clearly and passionately. * Inspires and motivates others to achieve the vision. * Aligns team goals with the organizational vision. Building Effective Teams * Blends people into teams when needed; creates strong morale and spirit in the team. * Encourages collaboration and teamwork. * Resolves conflicts and fosters a positive work environment. * Recognizes and rewards team achievements. Financial Acumen * Understands the financial implications of decisions and actions. * Manages budgets effectively. * Analyzes financial data to inform strategic decisions. * Ensures financial sustainability of projects and initiatives. Required Qualifications * Bachelor's degree in Business Administration, Healthcare Management, or a related field. * 10 years of relevant experience in healthcare operations and strategy. * Proven track record of leadership and management in a healthcare setting. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * Master's degree in Business Administration (MBA), Healthcare Management, or a related field. * 15 years of relevant experience, including senior leadership roles. * Experience in a large healthcare system or similar environment. * Fellow of the American College of Healthcare Executives (FACHE),Certified Healthcare Executive (CHE) Salary Range OPEN Working Conditions * May work around standard office conditions. * Repetitive use of a keyboard at a workstation. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English) [PDF] * E-Verify Poster (Spanish) [PDF] * Right To Work Poster (English) [PDF] * Right To Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.