LeadSquared is a leading customer acquisition SaaS platform used by over 400,000 users across 25 countries to run their sales and marketing processes. Our goal is to grow 10X in the next 3 years which is an exciting scale challenge for our DevOps and Engineering teams.

The Role

Our cloud operations team is responsible to operate our SaaS platform including several applications, APIs and services and ensure reliability, uptime, performance, security and observability for the SRE team.

Responsibilities

• Infrastructure Automation: Design and implement CI/CD pipelines, automating deployment, configuration, and upkeep processes.
• Cloud Management: Manage and optimize our AWS cloud infrastructure, leveraging services like EKS to ensure high availability and performance.
• Cost Management: Monitor and control AWS costs through effective resource utilization, rightsizing, and cost optimization strategies.
• Patch Management and Deployment: Develop and implement strategies for patch management and deployment across multiple regions, ensuring timely application of security updates and bug fixes.
• Monitoring and Troubleshooting: Create and maintain monitoring systems using tools like Prometheus, Grafana, Loki, Tempo, and Mimir to proactively identify and resolve issues.
• Collaboration: Work closely with developers and QA to understand their needs and ensure that our infrastructure supports their goals.
• Problem-Solving: Utilize your strong problem-solving and troubleshooting skills to address technical challenges and maintain system stability.
  
  

Requirements

Experience: 3+ years of experience as a DevOps Engineer, with a proven track record of success in a B2C SaaS environment.

Technical Skills:

• Proficiency in AWS cloud infrastructure, including EKS.
• Expertise in CI/CD tools like Jenkins and Terraform.
• Experience with patch management tools and strategies.
• Experience with cost optimization tools and techniques.
• Experience with monitoring and logging tools such as Prometheus, Grafana, Loki, Tempo, and Mimir.

Soft Skills:

• Excellent communication and collaboration skills (Listening and Articulation) to work effectively with cross-functional teams.
• A passion for troubleshooting complex technical problems and finding innovative solutions.
• A passion for continuous learning and staying up-to-date with emerging technologies.
• Good to Have:
• GitOps
• ArgoCD
• Karpenter