Responsibilities

• Issue Tracking and Problem Solving with Branch related issues.

• System Maintenance of Core Banking Solution.

• Perform application testing including functional and interfaces.

• Support SIT, UAT such as problem resolution, tracking, escalation and closure.

• Execute implementation activities and support post implementation.

• Support daily BAU activity including CMS onboarding Process.

• Project Coordination with internal and external stakeholder.

Qualifications

• Bachelor’s Degree from a recognized university, preferably in Computer Science, Information Technology, or a closely related field.

• Over 2 years of experience in a related technology field, with a focus on banking and internal project management.

• Proficiency in advanced Excel and PowerPoint.

• Strong knowledge of the banking domain.

• Expertise in issue tracking and problem-solving.

• Demonstrated ability to work effectively in a team environment.

• Excellent communication and interpersonal skills.

• Availability to travel for new branch openings or training sessions, as needed.