Responsibilities: Manage Projects and Deployments Resolve Tier-2 Tickets when Tier-1 is unable to resolve. Work with Tier-1 Technicians and provide support Provide front end support in a wide array of areas from configuring PCs to configuring and management of servers and networks Eager to learn about new hardware and software releases. Requirements: Honesty and Integrity in all dealings Expert Knowledge of TCPIP networking and DNS Expert Knowledge of Server 20122016/2019/Exchange 2016/2019 / Azure + O365 Expert Knowledge of VMware vCenter 5.5/6.0/6.5/6.7 + vSAN Expert Knowledge of Pfsense / Sonicwall / SSLVPN / Site to Site VPN Expert Knowledge Desktop and Laptop hardware. Excellent troubleshooting / problem-solving skills Excellent communication skills in English Strong work ethic and ability to contribute to the growth of a small company 7+ Years Experience in Managed Services Business Optional: A+, Network+ Location: Chantilly, VA Summary: This position will be helping users solve any IT problems that they encounter. These problems vary greatly, but are typically related to Windows, Windows Networking, and PC Hardware. The person who fills this position will be a person who enjoys working with people and solving problems. The ideal candidate will have a passion for solving problems and learning new skills. This position will provide great opportunity for the candidate to learn different skill sets and provide input to a growing company. The candidate will be able to see the direct impact of their actions and grow as the company grows. Salary: $60-85K Hours: Full Time Only Start Date: ASAP