We are the leading provider in B2B omnichannel commerce for business equipment and are looking for motivated individuals to shape the future of work with us.

TAKKT group are expanding our presence in Budapest, Hungary, to host the new European TAKKT Competence Center (TCC). This expansion means we will be hiring highly skilled experts in digital and future-focused competencies, ensuring that we remain competitive and customer-centric as we embrace new technologies, including AI.

We are seeking an experienced Senior Communication Technology Administrator to lead and optimize our communication technology systems, with a primary focus on Microsoft Teams telephony, meeting and conference rooms, cloud telephony, enterprise routing, contact center solutions, and warehouse remote device management.

Key Responsibilities

• Manage and maintain Microsoft Teams telephony systems, VoIP solutions, and cloud-based communication platforms.
• Optimize meeting and conference room technologies, ensuring seamless integration with collaboration tools.
• Deploy and support contact center solutions, including call routing, IVR systems, and communication platform integration.
• Oversee warehouse device connectivity, ensuring security and performance for IoT devices and scanners.
• Develop and enforce best practices for telephony, conferencing, routing, and contact center management.
• Troubleshoot and resolve communication technology issues, enhancing reliability and performance.
• Provide technical guidance and training to junior administrators and end-users.
• Monitor system performance and implement improvements for scalability and security.
• Drive strategic planning, setup, and administration of cloud and on-premise telephony solutions.
• Manage international number blocks, SIP trunk migrations, and ensure standardization across systems.
• Support and administer digital signage solutions like Screencloud and info displays.
  
  

Professional Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field; or equivalent work experience.
• Proven experience (5+ years) in administering communication technologies, with expertise in Microsoft Teams telephony, meeting rooms, cloud telephony, enterprise routing, contact center solutions, and warehouse device management.
• Strong proficiency in Microsoft Teams administration, including voice features, integration, and troubleshooting.
• Knowledge of cloud-based telephony solutions (e.g., SIP trunking, hosted PBX) and VoIP technologies.
• Experience deploying and supporting contact center solutions
• Warehouse device management systems (SOTI).
• Ability to manage and prioritize multiple projects in a dynamic environment.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
  
  

Advantages

• - Familiarity with identity and access management (IAM) concepts in relation to communication technologies.
• - Knowledge of compliance and regulatory requirements related to communication and telephony systems.
  
  

Why Join Us?

• Work in an innovative, collaborative environment that encourages professional growth.
• Opportunity to shape the future of integration and automation technologies.
• Competitive salary and benefits package.
• Flexible work options to help balance your personal and professional life.
• SZÉP card with the value of 28k HUF
• Private health insurance after the 3 months probation
• Modern office location with ergonomic workspaces, and an collaborative atmosphere
• Flexible working hours with a hybrid model requiring 60% office presence
  
  

If you're looking for a dynamic and data-driven work environment, TAKKT AG offers exciting opportunities to grow and innovate. Join a team that values agility, collaboration, and continuous improvement.

Explore more about our company culture and career opportunities on our LinkedIn Life page here.