Posted: 15/04/2025

Closing Date: 15/05/2025

Job Type: Permanent - Full Time

Location: St Leonards

Job Category: Help Desk & IT Support

We are committed to providing services for people with low vision or blindness by tailoring solutions to help overcome barriers and build independent and fulfilling lives.

We are united in our shared mission of creating opportunities, championing the rights of people with low vision or blindness, and building communities who share our mindset and ambition for accessibility and inclusivity.

With a strong culture of innovation, learning, flexibility and belonging, we live our values and allow our team members to be the best version of themselves inside and outside work.

Job Description

The Senior Technology and Cyber Security Engineer at Guide Dogs is a hybrid role responsible for security monitoring and response to security incidents, managing security tools, and responding to emerging cybersecurity threats Level 3 technology support engineer duties. The incumbent works collaboratively with various stakeholders, including Technology, legal, and business units, to maintain a strong operational security posture. Through effective leadership, communication, and technical expertise.

• Security Architecture and Engineering
• Design and implement secure systems, network architectures, and cloud environments (primarily Azure), ensuring resilience against cyber threats.
• Develop and maintain infrastructure-as-code (IaC) security controls for cloud deployments using tools such as Azure Resource Manager (ARM), Bicep, or Terraform.
• Engineer and automate security solutions to enhance detection, prevention, and response capabilities across on-premise and cloud environments.
• Conduct secure code reviews and support DevSecOps integration to ensure security is embedded throughout the development lifecycle.
• Threat Modelling and Risk Assessment
• Perform advanced threat modelling, security risk assessments, and attack surface analysis for new and existing systems.
• Translate risk assessment findings into practical engineering solutions to mitigate identified vulnerabilities.
• Collaborate with IT and development teams to apply security principles early in the system design and implementation stages.
• Identity and Access Management (IAM)
• Design and implement robust identity and access control mechanisms across enterprise and cloud systems, including Zero Trust architecture.
• Engineer and maintain role-based access controls (RBAC), multi-factor authentication (MFA), and least privilege models.
• Conduct regular reviews and audits of access controls, ensuring integrity and policy compliance.
• Security Tooling and Infrastructure Development
• Configure and maintain advanced security tooling, including SIEM, SOAR, EDR/XDR, vulnerability scanners, web application firewalls (WAF), and intrusion detection/prevention systems (IDS/IPS).
• Integrate security tools with CI/CD pipelines and IT infrastructure to enable proactive threat detection and response.
• Develop custom scripts and automation solutions for continuous monitoring, alerting, and remediation.
• Incident Response and Security Testing
• Lead technical response to cybersecurity incidents, conducting forensic investigations and root cause analysis where required.
• Perform penetration testing, red teaming, and exploit simulation to validate effectiveness of current controls.
• Engineer detection rules and playbooks for automated incident response within the SIEM and SOAR platforms.
• Compliance, Frameworks, and Reporting
• Ensure security solutions align with compliance frameworks such as ISO 27001, NIST CSF, Essential Eight, and industry-specific obligations (e.g., APRA CPS 234).
• Generate technical documentation, security architecture diagrams, and compliance reports for internal and external audit purposes.
• Participate in internal and external security assessments and continuously improve system security posture based on findings.
  
  

Skills And Experience Required

• Bachelor’s degree in IT, Cybersecurity, or equivalent experience
• Atleast 2 years of relevant work experience
• Strong intellectual capacity, written and verbal communication skills, and ability to collaborate effectively
• Skilled in coordinating incident response efforts to effectively manage and mitigate security incidents.
• Strong problem-solving and collaboration skills
• Proven experience in a cybersecurity role with hands-on experience in security operations, SOC or related fields.
• Relevant certifications such as CompTIA Security+, CISSP, CEH, GSEC, CISM, CISA, or CRISC
• Proficiency in security technologies (e.g., SIEM, IDS/IPS, firewalls) and frameworks (e.g., Essential 8, NIST, ISO 27001).
  
  

Benefits That Guide Dogs Offer

As a member of the Guide Dogs team, you will have access to a wide range of benefits tailored to your needs.

• A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $15,900.
• EAP - Get support when you need it with Employee Assistance Program counselling sessions.
• Me Days – Receive two paid days per year to support your health and wellbeing.
• Paid Parental Leave – take time to bond with your new child with 15 weeks paid leave after qualification period
• The option to purchase up to 4 weeks additional leave each year.
• Employee benefits program and Reward and Recognition program.
• Annual flu vaccinations.
• Support for your professional development including paid study leave and educational assistance.
• Join an organisation that makes a meaningful and positive impact on our society.
  
  

Guide Dogs Values

• Our clients come first in everything we do
• Walk the Talk - The buck stops with us. So we keep our word and keep going, no matter what.
• Lead with Head and Heart - Forever focused on our purpose and mission, we combine care and careful planning to deliver successes worth celebrating.
• Lift each other - From a guiding hand to a high five, we unleash and acknowledge everyone's potential.
• Never stop exploring - We're fearlessly creative. We've always asked and answered the tough questions and if there's a better way, we'll find it.
  
  

Guide Dogs NSW/ACT are proud to be an inclusive workplace that reflects our clients and the broader community and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We offer equal employment opportunity regardless of your disability, gender or gender identity, race, religion, sexual orientation, age, marital or domestic status, carer status, or political opinion.

If you require an adjustment within the recruitment process, please contact [email protected] to inform us of your preferred method of communication.

Salary range for the role is $100,000 - $110,000 base + superannuation.