Come Join our Hayes Valley Team.

About A.P.C. Founded by Jean Touitou in 1987, A.P.C. is an authentic French label that is accessible by design, price, and outlook. Initially, the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.

As a Senior Client Advisor, you are a natural leader who takes ownership of all client service and store operations areas. You are eager to learn and maintain a personal understanding of the latest developments and procedures at A.P.C., as well as business trends. You will reach store and personal sales goals while executing store operations on time. As a Senior Client Advisor, you are an ambassador of the brand who demonstrates impeccable presentation and behavior, following A.P.C.’s selling ceremony to deliver outstanding and consistent customer service. You will employ a dynamic approach to delivering results, demonstrating success in maintaining relationships with internal clients while fostering new connections with external clients to drive business growth.

Sales:

• Achieve assigned individual and store goals.
• Create an exceptional client experience. Strive to meet all client requests while exceeding their expectations.
• Demonstrate expertise in selling across all product categories; always delight clients with tailored recommendations and expert brand/product knowledge.
• Develop loyalty with the A.P.C. clientele through genuine relationship building and communication via in-house clienteling tools.
• Build and maintain a personal client book. Ensure qualitative monitoring and updating of customer information (CRM).
• Challenge and motivate staff to achieve daily goals by utilizing company incentives and regular group meetings to keep the team updated, focused, and energized. - Ensure the team is adhering to A.P.C.’s selling ceremony standards at all times

Operations:

• Take full responsibility for the store in the absence of the store manager, leading by example - Assist in organizing the team’s daily work and ensure efficiency in all areas.
• Open and close the store according to A.P.C.’s procedure
• Maintain visual displays of products by A.P.C.’s visual standards. Assist in general housekeeping and store maintenance to ensure a consistent image. Adhere to company policies and operating procedures.
• Assist in inventory management and maintain shrinkage levels below target
• Undertake ad-hoc projects, including onboarding and training new hires.

Requirements:

• Ability to be mobile on the sales floor for an extended period.
• Ability to lift boxes (as much as 40 lbs).
• Availability to work mornings/evenings, weekends, bi-annual inventory, and holiday season
• 3+ years of prior experience in retail with a focus on sales and customer service.
• 1+ years of prior experience in a leadership role within a retail environment.

Benefits & Compensation:

• Commission Structure
• Monthly bonus
• Health Benefits
• 401K plus match
• Employee discount

https://secure.beyondpay.com/ta/APC1.careers