Company Description

Meade Engineering is a full-service design firm specializing in innovative and cost-effective engineering solutions for data centers, cloud providers, and large-scale construction projects. Our team of expert engineers, designers, and consultants is dedicated to delivering high-quality, reliable, and sustainable solutions that drive the industry forward.

At Meade Engineering, we foster a collaborative and dynamic work environment where creativity, technical excellence, and professional growth are at the forefront. We take pride in our commitment to innovation, efficiency, and superior service-values that not only define our projects but also shape our workplace culture.

If you're looking to be part of a company that values expertise, teamwork, and cutting-edge design, we'd love to hear from you!

Learn more about us at www.meadeengineering.com.

Job Description

Meade Engineering is seeking a Business Operations & CRM Manager to lead and optimize the systems that power our revenue engine, with a strong focus on our Salesforce CRM environment. This is your opportunity to shape the operational backbone of a respected engineering firm, ensuring our internal systems support smart, scalable growth across Sales, Marketing, and Client Services. This role is critical to our long-term growth strategy, enabling better decision-making, streamlined workflows, and increased visibility across the client lifecycle.

The ideal candidate brings a deep understanding of CRM administration, especially Salesforce, and a passion for operational excellence. Preference will be given to candidates who also have experience overseeing project management tools (such as Monday.com, Asana, or similar), enabling smooth collaboration and workflow across departments. This position requires technical proficiency, a systems mindset, and a proactive, collaborative approach to working with stakeholders across the business.

Job Duties

• Serve as the system owner and administrator for Salesforce, overseeing configuration, integrations, user access, and ongoing optimization.
• Develop and maintain scalable workflows, custom fields, dashboards, reports, and automations that support team efficiency and leadership visibility.
• Collaborate with sales, marketing, and operations leadership to define business requirements and translate them into system solutions.
• Monitor data integrity and ensure clean, accurate, and actionable insights through effective data governance practices.
• Lead training efforts and onboarding for new Salesforce users, ensuring high adoption and consistency in usage.
• Provide technical and operational oversight for our project management platform (Monday.com, Asana, or equivalent), including permissions, templates, and reporting.
• Identify opportunities to improve project visibility, task tracking, and interdepartmental collaboration through streamlined project management workflows.
• Partner with Finance, Sales, and Marketing to develop reliable revenue performance dashboards and reports for forecasting, pipeline tracking, and goal-setting.
• Evaluate and implement system enhancements or new tools that align with our evolving needs as we scale.
• Manage third-party vendors and consultants related to CRM or project management systems, including contracts, renewals, and support.
• Stay current on best practices and trends in Revenue Operations, CRM development, and project management to proactively identify improvements.
  
  

Minimum Qualifications

• Bachelor's degree in Business, Information Systems, or a related field
• 5+ years of experience in Revenue Operations, CRM administration, or Business Operations
• Proven success in administering Salesforce, including managing workflows, permissions, integrations, and reporting.
• Experience supporting or leading the adoption of project management software (e.g., Monday.com, Asana, ClickUp).
• Strong analytical skills and experience creating dashboards, forecasts, and executive-ready reports.
• Excellent communication and interpersonal skills; comfortable translating technical solutions into business outcomes.
• Demonstrated ability to work independently and cross-functionally in a fast-paced environment.
  
  

Preferred Qualifications

• Salesforce Administrator certification or equivalent hands-on experience.
• Experience with CRM implementations such as Zapier, HubSpot, DocuSign, or marketing automation tools.
• Familiarity with project planning and resource management in technical or consulting environments.
  
  

Benefits

All full-time employees receive a comprehensive benefit package that includes, but is not limited to, medical, dental, and vision insurance with 100% of medical premiums covered by the employer, short and long-term disability insurance, life insurance, a 401(k), vacation time, paid holidays off, and yearly performance-based bonus eligibility.

MEI is an Equal Employment Opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable laws. We believe in equal employment opportunities for all and encourage individuals from all backgrounds to apply.

Job Posted by ApplicantPro