As a Senior Business Analyst with Resource Data, you will be responsible for eliciting, analyzing and documenting requirements as needed, including determination of system impact and software configuration. You will also participate with customers and internal functions as appropriate throughout the development, testing, and implementation processes. Key Responsibilities * Eliciting, maintaining, and translating business requirements from customer needs into technical requirements for custom software solutions * Working with project teams to document standards, project deliverables, and requirements * Collecting information through subject matter interviews, business documents, project notes, and other contextual information * Documenting technical and business processes/workflows in narrative and diagrammatic forms following Resource Data, client, and industry standards and guidelines * Creating test and validation plans to ensure solutions meet business requirements Basic Qualifications * 5+ years' experience on Agile software engineering teams writing business cases, gathering requirements, developing user stories, writing test documentation and more for custom software and COTS software development projects * 5+ years' experience with technical writing for audiences such as Software Engineers, System Administrators, or other IT and business professionals * Ability to build rapport and earn trust with client teams Preferred Qualifications * Bachelor's or master's degree in computer science or a closely related field * Worked directly with customers in a consulting role * Familiarity working with government agencies * Certifications: IIBA Certified Business Analysis Professional, Technical Writing Certification, PMI - Agile #LI-Hybrid