Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.

Key Duties And Responsibilities

• Lead in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, negotiate technical success criteria, product presentations, demonstrations, and evaluations. Work independently within multi-disciplinary teams
• Interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform, articulate Ansys’ value proposition
• Assist in creating differentiating simulation solutions using the Ansys platform and products; deploy the solutions within customers’ design workflows
• Develop competence as a subject matter expert and industry expert
• Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop application best practices
• Support Ansys field and digital marketing, author conference presentations
• Contribute to consulting services, conduct introductory and/or intermediate training classes
  
  

Minimum Education/Certification Requirements And Experience

• Required education and degree type: BS or MS or PhD in Mechanical/Aerospace/Automotive Engineering/Mechanics or related field
• Required minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+0
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
• Subject matter expert in one or more relevant disciplines within Ansys’ business and is/will be sought out for advice by other Ansys engineers
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
• Strong organizational and time management skills and possess a sense of urgency
• Projects a professional image and demonstrates business acumen, driven to succeed
• Ability to travel domestically up to 50% of the time
• Hands on experience of ANSYS Mechanical or other similar tools
  
  

Preferred Qualifications And Skills

• Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
• 3 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
• Ability to interact effectively with senior business managers and C-level executives
• Ability to travel domestically up to 50% of the time
• Simulation work experience in electronics, home appliance, automotive, or related industries preferred