If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary

Responsible for day-to-day execution of the Issue Management program, as well as supporting design, implementation and operationalization of Enterprise Risk Acceptance program, including monitoring, reporting and providing QC/challenge.

Key Responsibilities

• Responsible for day-to-day execution of the Issue Management program administration including, monitoring, reporting, follow up, and primary user contact/support.
• Continuously improve Issue Management program by transforming user feedback into system/program enhancements.
• Document/maintain processes documentation and procedures that support Issue Management and Risk Acceptance programs.
• Support the design and lead day-to-day execution of Enterprise Risk Acceptance program.
• Provide on-the-job training to program stakeholders as needed and create job aids, formal training, and other documentation supporting respective programs.
• Support the execution of the annual Enterprise Risk Assessment and Long-Range Plan Risk Assessment by coordinating templates, meeting schedules, documentation, and reports.
• Provides support for special projects and initiatives as appropriate.
  
  

Key Skills/Qualifications

• High school diploma or GED required. Advanced degree-Associates, Bachelors, Masters, etc. in Economics, Finance, Accounting, Business Administration, or related field preferred.
• Ability to partner effectively across the organization and develop positive working relationships, including influencing others outside direct team to adhere to program expectations.
• Demonstrated conceptual thinking and analytical skills, including risk management principles
• Inquisitive nature, resourcefulness, and ability to seek out information.
• Ability to work independently in a continuously changing environment.
• Energetic and positive outlook.
• Advanced PC/system skills including proficiency with Microsoft Word, Excel, PowerPoint preferred.
  
  

This role has a hybrid work schedule and can be based in our NYC, Jericho, Southington, Stamford, Rhode Island or Massachusetts.

The estimated base salary range for this position is $100,000 USD to $115,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.