Senior Account Manager

Shanghai, Shanghai, CN

6 days ago
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Summary

Job Title:

Senior Account Manager

Job Description:

The Role:

Entegris is seeking a talented account manager for its Material Solutions (MS) business. This position is responsible for assigned account engagement, focus on critical account management in sales & Marking plans in order to maximize revenue, profit and market share growth, execution of new product/solution strategies, resulting in corporate recognition as the premier supplier of technology, enable and process efficiency solutions. This sales role will be relied upon to continue to Improvement critical account management, implement innovative models to communicate company’s value to customers and to continue to raise the overall standards of excellence of the sales channel. This position will be based in China Shanghai and may require occasional domestic and international travels.

In this role you will:


  • Demonstrates responsibility for assigned accounts, and take a key team member drive on generating visible business growth and accumulating intangible assets coincided with values of Company at the prioritized accounts.
  • Understands and foresees customer’s business and technology road map and drives internal teams for continuous improvement and development, in terms of new product performance and quality, establishing technical edge and market competitiveness for attaining or maintaining critical supplier position, and for maximizing revenue, profit and market share growth at accounts.
  • Understands corporate business division and sales and marketing operation goals, to develop and execute account strategy plan to achieve sales objectives with the support from team
  • Participates in regional sales and marketing meetings for regular business and account update. Implement account sales rolling forecast, be sure accurate from understanding business trend at accounts.
  • Drives effective pricing strategy and manages contract and price negotiations process at accounts; focuses on enlarge or develop market share average in accordance with total profit strategy.
  • Works closely with global and regional support teams such as Product Management, Logistics, Quality, Finance, etc, to ensure indirect pre and after-sale service are effectively provided. And to eliminate non value added cost to customer to improve competitiveness.
  • Ensures information share and alignment for global accounts that are co-managed by SAM/CAM Team
  • Serves as company primary point of escalation in addressing and resolving matters that have been elevated as a critical. Provides key stakeholders (BU, Region, Corporate) visibility of problems/issues that warrant their attention.
  • Work with customer and RPS for ensure company Product Obsolescence or PCN to be implemented.
  • Demonstrates leadership presence that is capable of diffusing/resolving escalated matters yet do so in a manner that keeps Company in good standing.
  • Maintains Service Available Market Share projections.
  • Effectively utilizes the support of Regional Product Support and Field Applications Engineers for pre and after-sale activities.
  • Establishes relationships with all key management team or individual at assigned accounts to promote partnerships, and ensures Entegris is supporting customer’s long term business strategy.
  • Develops and maintains senior level industry effective connections and relationships to dig out opportunities for new opportunity and application business.
  • When warranted, develops a supplier rating management process with cross functional teams; orchestrates internal action plans based on customer feedback and continuous improvement activities to achieve customer’s satisfaction.
  • Monitors, supports and manages channel partners if required


Traits we believe make a strong candidate:


  • Proven communication, planning and interpersonal skills.
  • Ability to read, analyzes, and interprets general business periodicals, professional journals, and governmental regulations.
  • Ability to write sales reports, business update presentation, and primary product introduction.
  • Ability to effectively present information and respond to questions from internal and external customers.
  • Since this role is a liaison between customers, FTE, PM and other internal supporting teams, good written and oral communication in English skills are essential.
  • Supervisory skill is required.
  • Ideal candidate is an independent, assertive self-starter with good people skills, who has at least 4 years’ experience in field sales, engineering, supplying chain or marketing position.
  • Certain Knowledge of the manufacturing system within the microelectronics industry.
  • Large account management experience in semi-conductor industry or related OEM market is strongly desired
  • Rich Experience of Business growth and development during a sales career period
  • Fluent in English reading, write and speaking.
  • This position will be based in Shanghai office.


Your success will be measured by:

Success for the role is not defined solely on the outcome of a project but rather a combination of the results and how these results were achieved. Describe the PACE value competencies that are required.


  • Revenue for the BU
  • Wins of New products
  • Discovery of customer plans
  • Taking ownership eventually managing the area
  • To be results oriented;
  • Ability to build strong relationships with customers and other stakeholders within Entegris;
  • Strong self-motivated character and excellent problem-solving skills;
  • Good interpersonal skills, self-starter, ability to work independently and global communication skill

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