Join our client services team

Want to advance your digital marketing career, but want a change from traditional agencies? This might be the role for you…

At You Platforms, we own our audiences across Leeds-List, Yorkshire-List and Manchester-List, which gives us access to incredible data science that drives the success of our client work. We create awesome multi-channel, native advertising campaigns that make our readers want to take action and we’re looking for people to deliver them for our clients.

About the role:

This senior role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the client services team and ensuring our commercial success. 

You’ll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they’re getting from traditional media. We call it doing what’s right, not what’s easy.

And you’ll share in our success. When your clients win, so do you, with our annual bonus scheme in client services.

You’ll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships. 

As well as at least 5 years commercial digital marketing experience, you’ll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment. 

What you’ll be doing:

• Managing multi-channel digital campaigns from start to finish
• Regularly communicating with clients and stakeholders
• Managing briefs through our studio
• Keeping clients happy and campaigns on schedule
• Working with our business development team to onboard clients
• Creating project plans, managing deadlines and handling resource
• Gathering info, assets and insights for client campaigns
• Analysing campaign performance and identifying improvements
• Retaining and rebooking clients by providing fantastic customer service
• Leading the client services team and taking responsibility for our commercial success

Experience required:

• 5 years of digital experience in an agency or client-side role is essential. 
• You must have a qualification in marketing and be able to effectively communicate digital marketing concepts. 
• Professional memberships in marketing are an advantage. 
• There’s huge development potential for those that contribute to our commercial success. 

Salary: From £37,000, plus annual bonus

Location: Leeds city centre office

Work model: Office-based, with flexible working after probationary period

Holiday: 28 days, plus bank holidays and your birthday off