JOB SUMMARY:

The primary purpose is to support the district’s security systems, including video surveillance and access control. This role will provide support to various employees in the use of district security systems. In addition, this district-wide position will service technology equipment, manage data systems, and support any technology department operational needs.

QUALIFICATIONS:

• Excellent organizational, communication, and customer oriented interpersonal skills
• Ability to determine problems and communicate concisely to vendors and staff
• Ability to create materials for documentation and training purposes
• Understands low voltage security systems: access control, readers, panels, power supplies, door locking hardware, cameras, low voltage wiring, distance limitations, and wire cabling standards
• Ability to read and interpret mechanical drawings, specifications and schematics
• Great communication/written skill set
• Strong troubleshooting skills set
• Full understanding and working knowledge of all tools related to this field (such as but not limited to: cable testers, network tester, cable pulling tools, etc.)
• Strong computer skills
• Understanding of networks and connectivity protocols

Required Experience

• High School diploma or equivalent
• Three years experience working with security equipment
• Experience managing Genetec and Milestone security systems (Preferred)

MAJOR RESPONSIBILITIES:

• Must be willing to attend training sessions.
• Provide security systems technical software support and information to district departments as necessary.
• Manage, maintain, and organize district security systems including access control and video surveillance.
• Manage inventory and tools for each job to assure proper parts and tools are on hand.
• Work with vendors and manufactures to resolve difficult issues.
• Must be able to obtain certification(s) related to job.
• Support Help Desk with related requests.
• Assist in the establishment, documentation, and implementation of district-wide standards, processes, and procedures in accordance with industry and/or vendor best practices.
• Maintain and update policies, procedures, and documentation.
• Comply with district policies and federal/state law.
• Work with network engineers to configure network for optimal security system performance.
• Perform after hours support as needed.
• Demonstrate and provide system training to staff.
• Identify and replace malfunctioning or inoperative equipment.
• Implement relocates, changes, installs or removals of security systems equipment.
• Read technical manuals to learn correct settings and installation requirements for equipment.
• Measure, cut, install, and splice wire and cable according to industry and district standards.
• Perform other duties as assigned.
• Establishes and maintains cooperative relations with others.
• Keep abreast of innovative practices.
• Be adaptable and flexible in acceptance of changes in techniques and procedures.
• Maintain a professional level of confidentiality regarding all district matters.
• Uphold and adhere to safety rules.
• Support the goals and objectives of the district