Description Secure your future with Integrity, Customer Service, and Professionalism. We have an opening for a Full-Time Security Operations Manager in the Denver area. Join a team that takes pride in making a difference in your community. We are a technology-forward company that relies on smartphone apps for seamless security operations. Learn more about Code 4 at www.code4ss.com. Expected Starting Wage: $60,000 - $75,000 Salary The Operations Manager ensures contract fulfillment for all clients, implements continuous training for the operations department, supervises and mentors the Operations team and line-level employees. * Champions the development of Code 4's profitability; specifically, works in conjunction with the Vice President of Operations (VPO) evaluating labor hours, materials, and equipment costs for all contracts and strives for high profitability.?? * Collaborate with the Business Development (BD) team assessing security needs during the property walk-through when a new project starts, gain overall project vision, define client needs, and develop a plan in conjunction with BD to address these needs.?? * Works with the VPO to provide vehicles, equipment, and uniforms to fulfill contract obligations. * Manage Field Supervisors and security officers providing directions in a professional and timely manner. * Ensure all site information, schedules, and Standard Operating Procedures (SOP) are correct and complete in scheduling software. * Monitor service tickets daily addressing and/or assigning to team members for completion. * Addresses escalated issues that arise on job sites and takes appropriate action to attain resolution. * Provide accountability to the Operations Team and line-level employees on processes and procedures. * Collaborate with HR, addressing staffing needs and conducting candidate interviews. * Identifies employees who have Lead and/or Supervisory potential. * Complete Annual Performance Reviews (APR) for Leads and Security Officers. * Ensure hours worked are approved in the scheduling software by close of business each Monday. * Collaborate with the Executive team to develop and implement a training strategy for all levels of Security Officers. * Influence company culture by modeling desired behavior and empowering employees.? Requirements * Experience: A minimum of eight (5) years of progressive experience in management, operations, criminal justice, or a related business field. (Equivalent education may be considered in lieu of experience.) * Organizational Acumen: Demonstrated expertise in organization, strategic planning, and prioritization. * Analytical Proficiency: Proven ability to apply strong analytical and critical thinking skills to complex situations. * Communication Excellence: Exceptional verbal and written communication skills, capable of conveying information clearly and effectively. * Leadership Capabilities: Demonstrated ability to build, lead, and motivate high-performing teams. * Operational Management: Proven capacity to effectively manage daily workflows and ensure alignment with organizational objectives. * Technical Skills: Proficient in Microsoft Office Suite, scheduling software, and budgeting tools. What We Offer: * Health, Dental, and Vision are available for full-time employees. Code 4 pays a monthly portion of company-offered Health Insurance Premiums: $250/employee Only - $350/Employee, and/or Spouse, Children. * Earn 48 annual hours of Sick Pay. * Retirement Savings Opportunity. * Employee referral bonus program. * Continuous training and development. * No-cost security licensing with complete support. Our screening process includes criminal background checks for applicants who are offered a position. Code 4 Security Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Position closes 5.31.2025