A leading global healthcare company is seeking a Bilingual Operational Project Manager / Scrum Master to join its enterprise IT division. This role will play a key part in enabling collaboration between a business team in Japan and a development team offshore, supporting internal platforms and data-related initiatives.
Responsibilities
As Scrum Master:
Facilitate Agile ceremonies and manage sprint planning
Prioritize and manage backlogs with product owners and developers
Support monthly product release cycles
As Operational Project Manager
Triage and manage internal user requests via ServiceNow
Assign tasks to subject matter experts and follow up on resolution
Support user access provisioning and onboarding/offboarding
Communicate with internal stakeholders in both Japanese and English
Requirements
Native-level Japanese (or JLPT N1) and fluent Business English
5+ years of IT project management experience
Solid understanding of Agile, Scrum, and SDLC
Experience using ServiceNow or similar ITSM platforms
Preferred Profile
Strong cross-cultural communication skills
Proactive, organized, and effective in a fast-paced, international environment