The SBHC Program Manager ensures School-based Health Centers (SBHC) will operate within the guidelines set by Neighborcare management team and in accordance with laws and regulations. Supports School-based Health Program Manager lead team and clinical staff in developing, implementing and/or improving systems that affect and/or enhance clinic operations. Provides first line of support to all staff at all SBHC locations, including health center coordinators, medical, dental, and mental health providers. Coordinates and oversees daily clinical operations, schedules, and resources. Works in partnership and joint accountability with other team members to achieve Neighborcare's Mission, Guiding Principles and Goals. Please note that as a part of the school-based health care program this position is on standby during the summer for approximately eight to ten weeks. School based employees are not paid during the standby period. The duration of the standby period may fluctuate from year to year depending on many factors. Health, Wellness & Retirement benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $79,892.80 annually to $95,113.40 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. * Please note that as a part of the school-based health care program this position is on standby during the summer for approximately eight to ten weeks. School based employees are not paid during the standby period. The duration of the standby period may fluctuate from year to year depending on many factors. PRIMARY RESPONISBILITIES Key responsibilities: * Work with School-based Health Program Manager lead team to develop and maintain systems to ensure clinic productivity is met. * Attend to the set-up, maintenance, and management of electronic health records systems, practice management systems, and administrative support systems. * Lead, support, identify, and participate in clinical quality of care initiatives and process improvement activities as a member of the School-based Health Program Manager lead team. * Work with lead team and staff to develop annual goals and objectives, address service failures, improve systems and operations, and report regularly on progress * Collaborate with City of Seattle and Public Health on Program Managers, student advocacy and funding. Work with Development Department on funding strategies. * Manage records systems and administrative support systems ensuring that information is complete, accurate and deadlines are met * Manage SBHC Quality Improvement projects in collaboration with School-based Health Program Manager lead team members. * Assist in strategic planning, budget projections, productivity analysis, and other business related initiatives. * Support School-based Medical Director, Mental Health Clinical Manager, and Specialty Program Managers-Dental Manger in orienting clinical staff on clinic operations and functions. * Perform other duties as assigned. KEY SKILLS, KNOWLEDGE, & ABILITIES Required for this job: * Enjoys working at the top of their scope and partnering with patients and other team members. * Values teamwork, problem solving, engagement and adaptability. * Embraces change and practices direct communication. * Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations. * Ability to model and mentor clinic staff in appropriate problem-solving and positive communication. * Ability to maintain professionalism and confidentiality in administration and patient care areas. Preferred for this job: Required: Bachelor's degree in nursing, public health, healthcare administration, public administration, business, or a related field. Preferred: Master's degree in nursing, public health, healthcare administration, public administration, business, or related field. Preferred for this job: * Clinical care experience within a community clinic setting. About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here.