AOSIS unlocks knowledge through open access scholarly journal and book publishing, media and interaction development, Moodle LMS expertise, and online accredited CPD® learning.
Job Description
The Editorial Coordinator supports editorial workflows for scholarly peer-reviewed journals. The Editorial Coordinator carefully and consistently follows established protocols to check manuscripts for adherence to journal policy and peer review requirements, as well as technical requirements for publication. Editorial Coordinators will be in a role where careful attention to detail and clear communications are critical. Daily task work is largely performed via client manuscript management system queues and through following journal workflow protocols online.
This is not a remote work position. The office is located in Durbanville, Cape Town South Africa
Responsibilities
Primary responsibilities vary according to journal assignment but may include tasks such as the following:
Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines
Follow precise set of workflow protocols and ensure all manuscript requirements are met
Facilitate manuscript peer review through outreach to editors and reviewers as directed
Utilize cloud-based technology as a communication and productivity tool
Proofread and send decision letters and other correspondence to authors, editors, and reviewers
Complete all assigned tasks during scheduled hours and meet productivity expectations
Be a proficient user of the manuscript management system
Provide editor, reviewer, and author technical support related to submission requirements and the submission system
Provide assistance to newer staff who may shadow experienced colleagues
Requirements
Strong interest in the publishing industry
A relevant diploma or degree
Strong organisational skills
Experience with one or more manuscript management system a plus
Customer Service experience
Strong communication skills - both written and verbal
Excellent English (read, write, understand, and speak) language skills are a requirement
Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
Highly organised and self-motivated, with strong time-management and project management skills
Able to work well under pressure in an open-plan environment