About the Company - Our Newcastle-based, not-for-profit client is seeking a Rostering/Scheduling Team Leader who thrives on organisation, problem-solving, and keeping operations running smoothly. This is a people-first leadership role, where you'll lead a small, passionate scheduling team, ensuring support workers are in the right place, at the right time, with the right skills.

About the Role - The Opportunity

• Lead and support a team of Scheduling Specialists (5 direct reports)
• Oversee the effective deployment of staff through well-planned scheduling and rostering
• Balance participant needs with workforce qualifications, certifications, industrial awards, WHS requirements, and budgets
• Collaborate with leadership to evaluate and improve workforce systems and processes
• Monitor and address workplace health and safety risks
• Align contracted hours with both legal obligations and financial goals
• Interpret and apply modern awards, state legislation, and employment frameworks
• Uphold privacy standards and ensure responsible handling of personal information

Qualifications - Qualifications & Experience

• Cert IV in Leadership & Management or relevant team leadership experience
• Strong stakeholder engagement and relationship-building skills
• Expertise in scheduling and rostering systems
• Excellent problem-solving, planning, and organisational skills
• Demonstrated ability to interpret and apply industrial awards and legislation
• Experience managing investigations and operational reporting

Required Skills - Before You Start (or Willing to Obtain)

• NDIS Worker Check
• Working With Children Check
• NDIS Worker Orientation Module
• Current Driver’s Licence

Preferred Skills - Bonus Points For

• Knowledge of the SCHADS Award
• Experience in disability, aged care, or community services
• Familiarity with the NDIS and aged care systems

Pay range and compensation package - Why You’ll Love It

Join an organisation that offers meaningful work with a direct impact on your local community. You'll enjoy a flexible work culture and the support of a leadership team that listens. No two days are the same - you’ll never be bored.

Equal Opportunity Statement - Contact Us

To learn more about this great opportunity, contact Jaimie on T: 02 4905 0130 or simply APPLY NOW.