Essential functions, responsibilities & duties may include, but are not limited to :

• Meeting with IT managers to determine the company's networking needs
• Analyzing existing VoIP networks and computer systems
• Developing architecture plans for voice and data services
• Installing network hardware modules including IP and PBX communication servers
• Designing and implementing VOIP systems
• Support Legacy Siemens PBX during transition
• Manage transition from legacy Siemens PBX to VOIP network
• Troubleshooting VoIP network issues
• Analyzing and upgrading network security systems and protocols
• Adding network users and managing company permissions
• Optimizing network installations for future expansion
• Training staff on network and system protocols
• Familiarity with centralized ticketing system
• Routine monitoring of voice equipment, inclusive of patching and system performance related events
• Managing incidents for the Call Centers to include call flows, agents, reporting systems
  
  

Work Experience, Knowledge, Skills & Abilities

• Bachelor's degree in information technology, computer science, or a similar field
• Hands On experience working on Linux Environment
• Preferred Asterisk
• In-depth knowledge of VoIP systems and IP Protocols
• Knowledge of hardware systems including servers, memory modules, processors, and peripherals
• Detailed knowledge of network security systems and software
• Good project management skills
• Familiarity with WAN and LAN systems
• Excellent troubleshooting skills
• Advanced written and verbal communication skills.
• Knowledge/expertise of Asterisk
  
  

(ref:hirist.tech)