Who We Are😎

Born in 2004 as Techedge, we have almost 20 years of expertise that enabled us to become what we are today: Avvale!

This path led us to be able to count on over 3,000 employees, present in 11 countries around the world.

What We Do🌱

We help public and private companies to re-design their business models through the development of innovative and sustainable solutions, which have a positive impact not only on our customers but also on the world we live in!

What you will find 🔍

In Avvale we value our talents and your path with us will be full of:

Flexibility, thanks to our policy you can work remotely in Italy, up to 5 days a week, and in SEE and Switzerland up to 5 months a year;

Training & development as you can participate to training on the job, certifications, foreign languages classes and you will have a yearly budget to buy training courses;

Gender equality & inclusion, the obtaining of Pdr 125 is a proof of Avvale commitment to an inclusive and fair work environment!

How we do💡

Through circular economy models, made possible thanks to technological innovation.

Role and responsibilities

We are looking for an SAP Service Manager to join our team responsible for application maintenance services for SAP platforms. If you have a background in SAP, with either a technical or functional focus, and experience with classic SAP modules or SAP BASIS, this opportunity is for you!

Key Responsibilities:

• Manage and maintain SAP services for clients, ensuring optimal performance and quick response times.
• Collaborate with clients to understand their technical needs and provide tailored SAP solutions.
• Manage the resolution of incidents, problems, and changes within the SAP infrastructure, ensuring adherence to SLAs and best practices.
• Ensure business continuity and efficiency of SAP systems through continuous monitoring and proactive interventions.
• Contribute to managing SAP system improvement projects and planning updates and patches.
• Prepare regular reports on service status and performance, providing recommendations for optimization.
• Work closely with other IT teams and consultants to ensure effective and integrated SAP solutions management.

Required Skills 🛹

• Have at least 5 years of experience in a similar role, preferably in the management of SAP services.
• Background in SAP, with experience in either a technical or functional role.
• In-depth knowledge of SAP BASIS or classic SAP modules (e.g., SAP MM, SAP SD, SAP FICO, etc.).
• Experience with Application Maintenance processes in SAP environments.
• Excellent communication and interpersonal skills, with the ability to engage professionally with clients and focus on results.
• Fluent English (both written and spoken).

Come with us💪

You will have the opportunity to work and get in touch with international players who will allow you to increase your know-how in view of future challenges!

We do not consider applications without CV.

This announcement is aimed at candidates of both sexes (L. 903/77).